Sr Prodsec Analyst

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're on the 2021 list of FORTUNE World's Most Admired Companies®.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

About Digital Technology 

We’re not yesterday’s IT department, we're Digital Technology. The world around us keeps changing and so do we. We’re redefining what it means to be IT with a mindset centered on transformation, experience, AI-driven automation, innovation, and growth. We’re all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow’s journey to become the defining enterprise software company of the 21st century. And we love co-creating, using, and highlighting our own products to do it. 

Ultimately, we strive to make the world work better for our employees and customers—when you work in ServiceNow Digital Technology, you work for them. 

What you get to do in this role:

Ability to work  in high paced , fast growth high performing technical team across multiple locations

Work on day to day operational of bug bounty program , identify existing process ,procedure and technology  gaps to run mature ops

Be a team player , ability to work, communicate and resolve technical issues working  with multiple teams across multiple domains of the organization

Write and deliver high-quality documentation for technical and non-technical audiences

Manage relationships with Customers and security researchers

Ability to handle multiple competing priorities in a fast-paced, deadline-driven environment

Experience with driving remediation/mitigation of security issues and control gaps

Ability to prioritize and organize operationally complex work, with great attention to detail

Qualifications

To be successful in this role you have:

Knowledge on OWASP top 10 concepts

Technical knowledge on  web application security ability to identify and reproduce reported vulnerabilities and  assess risk to org

Review incoming vulnerability reports and reproduce issues, assessing the severity and impact of each issue within the context of each organization’s threat model

Work with security researchers when required on the disclosures troubleshooting , analysis and resolution.

Technical knowledge , experience understanding , reproducing and resolving  Vulnerabilities.

Technical knowledge of adversary Tactics, Techniques, and Procedures (TTPs)

Experience with cloud service providers and their offerings, preferably private cloud, and its various technologies and services

Knowledge of system or security design approaches with experience driving engineering and architectures to deliver results

Working knowledge on bug bounty program

Analytical skills and attention to detail

Good written and effective verbal communications

Prior experience at a SaaS, PaaS or IaaS Cloud company.

5+yrs of experience in Infosec domain preferably in Security ops/Prodsec/ Appsec

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ page to learn more. 

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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Work Personas

Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.

Required in Office

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.

Flexible

A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.

Remote

A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.