Staff Database Engineer

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies®.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

What you get to do in this role:

• Strong experience with performance and stress testing tools and approaches for driving realistic customer simulations

• 5+ years of database management and performance tuning  

• 5+ years of experience supporting or testing large scale web-based distributed applications on containers such as Apache/Tomcat, JBoss, Web Logic, and Web Sphere in a Unix environment

• 3+ years of experience developing on a SaaS, PaaS, or Cloud Infrastructure product/solution

• Proven experience with concurrency, multithreading, and distributed system architectures

• Unix skills: including development, navigation, file manipulation, permissions, searching/finding files and text contents, and administrative actions

• Strong problem-solving and analytical skills with an aptitude for learning new technologies

• developing and deploying mission critical software

• Bachelor's degree in Computer Science or Information Systems or equivalent technical discipline, or similar work experience.

• Eagerness to learn everything about the ServiceNow Platform

Qualifications

To be successful in this role you have:

• Solid understanding and experience with databases mainly postgreSQL, MariaDB/Mysql (and Oracle)

• Experience with service now platform, scripting, tuning, troubleshooting is highly preferred. 

• Scripting: shell scripting, Python and/or Javascript

• Solid understanding of schemas, table spaces, indexing, and database performance optimization

• Familiarity or knowledge of CentOS/RedHat operating system (admin/root level)

• Demonstrated experience leading individual projects, including scheduling and reporting

• Formal experience on a DevOps or Performance or support team is desired

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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