Staff Software Engineer - ServiceNow Applications

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Job Description

Please Note:
“This position requires passing a ServiceNow background screening, USFedPASS (US Federal Personnel Authorization Screening Standards). This includes a credit check, criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening.  Due to Federal requirements, only US citizens, US naturalized citizens or US Permanent Residents, holding a green card, will be considered.

As a Staff Software Engineer, you will be a member of our Global Cloud Services Monitoring Team.  In this challenging role, you will have the opportunity to build next-generation customer-facing cloud monitoring tools.  You will also work cross-functionally with multiple teams on the design, architecture and implementation of our monitoring platform that enables self-service monitoring for our customers.

What you get to do in this role:   

• Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.)

• Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users.

• Design software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs

• Contribute to the design and implementation of new products and features while also enhancing the existing product suite

• Be a mentor for colleagues and help promote knowledge-sharing

Qualifications

**To be successful in this role you have:**6+ years of software development experience

• Expert-level skills with JavaScript
• Experience developing ServiceNow applications with ITOM platform experience strongly preferred.
• 6+ years of software development experience
• Passion for software development and problem-solving
• Ability to act as a Technical Lead and mentor junior engineers
• Deep knowledge of AJAX, JSON, HTML, XML, CSS, REST, High charts and associated frameworks
• Ability to work with Product Managers and design the features technically.
• Responsible for end-to-end feature release process.
• Familiarity with Agile methodology and able to run the sprint and create stories
• Understanding of dependency injection, unit-testing principles and functional programming paradigm
• Experience with relational databases and SQL
• Deep understanding of design patterns
• Review the code and suggest optimal coding standards and code reusability
• Strong verbal and written communication skills.

GCS-23

For positions in the Bay Area, we offer a base pay of $152,000 - $266,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location.

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at https://talent.acquisition@https://servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the https://U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the https://U.S. Government.

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