Airport Lounge Operations Manager

Sodexo

3.2

(24)

Philadelphia, PA

Why you should apply for a job to Sodexo:

  • 4/5 in supportive management
  • Ratings are based on anonymous reviews by Fairygodboss members.

    #28555116

    Position summary

    management background within airports, hotels, restaurants or similar high-end venue. A team consisting of Bartenders, Cooks, Food Attendants and Custodial Staff will report to the General Manager.

    Responsibilities include but are not limited to:

      • Food & Beverage:
        • Supply chain management/product ordering
        • Proactive menu design based on customer feedback and take-rates;
        • Local menu creativity/food product placement and display.
      • Staffing/Training:
        • Employee coaching and development;
        • Staffing management (coverage)/schedule planning.
      • Other:
        • Proactive communication/escalation of operational issues and ability to problem-solve in partnership with Regional Manager;

        • Hospitality-centric ability to pivot and try new things in partnership with United based on industry trends;

        • Customer service delivery beyond product service and facility cleanliness- ability to create a friendly environment and appropriately engage with guests;

        • Proactive in identifying and communicating key local market needs/trends in order to support creation of a 'Uniquely United and Distinctly Local" atmosphere.

        • Union experience is a plus.

    Check out more about Airline Lounge Hospitality!

    BENEFITS: Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

    Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

    What We Offer

    Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

    • Medical, Dental, Vision Care and Wellness Programs

    • 401(k) Plan with Matching Contributions

    • Paid Time Off and Company Holidays

    • Career Growth Opportunities and Tuition Reimbursement

    More extensive information is provided to new employees upon hire.

    Qualifications & Requirements

    Basic Education Requirement - Bachelor's Degree or equivalent experience

    Basic Management Experience - 3 years

    Basic Functional Experience - 3 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services

    Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

    Why you should apply for a job to Sodexo:

  • 4/5 in supportive management
  • Ratings are based on anonymous reviews by Fairygodboss members.