Patient Services Manager 2

ng overall service excellence.

This role is designed to help you become a well-rounded leader, with training provided in both opening and closing responsibilities. While the Operations Manager typically covers the evening shift, you'll be cross-trained to provide support and fill in as needed.

• Opening shift: As early as 5:30 AM (rotating schedule)

• Standard shift: 7:00 AM - 4:00 PM

• Rotation: Every other weekend

• Will be trained to close and fill in as needed to support full operational coverage

What You'll Do

• Oversee patient meal service and trayline operations

• Supervise and schedule a team of 30+ union employees

• Ensure compliance with HACCP and Sodexo food safety standards

• Support ordering, inventory management, and cost controls

• Conduct performance evaluations and staff training

• Collaborate with nursing and clinical teams to meet patient dietary needs

• Be flexible to support various shifts and weekend rotations (every other weekend)

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs

• 401(k) Plan with Matching Contributions

• Paid Time Off and Company Holidays

• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Supervisory or team lead experience (required)

• Healthcare food service experience (preferred)

• Strong interpersonal and communication skills

• Ability to lead and motivate in a unionized environment

• Knowledge of food safety, sanitation, and regulatory compliance

• Comfortable in a fast-paced, patient-focused environment

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.