Counter Sales Representative

e customer quotes, sales order entry, and product tracking to Deliver on the Promise (DOTP)

• Identify and pursue gross margin and market share growth opportunities

• Maintain counter sales area with daily stock and merchandising displays

• Proactive engagement with customer base to build relationships for increased market share

• Process counter returns, will call orders, and handle queues cleanup to compliance standards

• Promote Customer Service Guarantee and other value-added initiatives/services

• Other duties, as assigned

What You Will Bring:

• Excellent customer service skills

• Professional appearance and demeaner

• Excellent written and verbal communications skills

• A reliable, self-motivated, and diplomatic problem-solving attitude

• Willingness and desire to improve skill level through training

• A positive and engaging attitude to support internal and external customers

• Committed to 100% accuracy and Doing it Right the First Time (DIRTFT)

• Proficiency in Eclipse is preferred

• Experience with Microsoft Office Suite, including Outlook

Physical Requirements and Work Environment:

• This position is non-exempt and is eligible for overtime

• Counter and warehouse environment

• Frequent use of computer and phone

• Usual 40-hour work-week Monday through Friday. Additional evening and weekend hours may be required based on business needs

• Punctual and reliable on-site attendance

• Heavy Lifting - up-to 50 lbs.

What We Offer You

We offer great family-friendly benefits to full-time associates:

• Healthcare plans

• Dental & vision

• Paid time off

• Paid parental leave

• 401(k) retirement savings with company match

• Tuition Reimbursement

• Employee referral bonus

• Opportunity to become a shareholder

• Employer-paid short- and long-term disability

• Employer-paid life insurance for spouse and dependents

• Robust wellness program

• Gym reimbursement

• Employee Assistance Program (EAP)

We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

Learn More About Us

Get to know us on YouTube, LinkedIn, Facebook and Instagram and learn how we're "Powering Progress for Future Generations." https://www.facebook.com/ncelectric https://www.linkedin.com/company/north-coast-electric https://twitter.com/ncelec https://www.youtube.com/northcoastelectric

Learn more at https://www.northcoast.com/about

North Coast is part of the Sonepar family of brands: https://www.soneparusa.com/us-en/about-us

Equal Employment Opportunity Statement
Sonepar is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email [email protected].

EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision
Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.