oward customers and co-workers, pleasant telephone and email etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel.
Handles difficulties with customers and works directly to resolve issues related to fabrication, site preparation etc.
Assists customers with shipping discrepancies and defective materials on job-related orders.
Expedites material when material is needed faster than normal lead times.
Resolves customer order problems and complaints promptly.
Acquires, uses and continuously develops personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel.
Ability to prepare quotations, for customers.
Identifies, uses and maintains appropriate company and/or customer pricing systems.
Ability to do take-off’s.
Prepare shipping schedules.
Procure and expedite job related material.
Maintain schedule of upcoming jobs.
Training in Inside Sales a plus.
Understanding schematics is a plus.
Excellent knowledge of personal computing skills.
Having utilized the Eclipse sales functions a plus.
Must have strong organizational skills.
Oral and written communication skills with excellent math skills are needed.
Why work for Irby?
At Irby, we are unique and embrace the Power of Difference*. Associates who work for us can grow and become active in different areas of the business such as leadership, operations, HR, outside sales and many more. One can expect to earn a wage that is competitive and provides a reliable/steady paycheck. Come join the Irby Family and learn what we are all about!
401K Plan, Competitive Medical Plans (medical, dental, and vision), Paid Vacation, Paid Sick, Paid Personal, Paid Holidays, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Tuition Reimbursement, Employee Discounts, Long-term and Short-term Disability, Life Insurance and a Definitive Career Path.
Irby was a pioneer in the early days of the electrical business, founded in 1926, we continue to be an industry leader in philanthropic involvement and community activity. We are one of the ten largest electrical distribution companies in the United States, with over $1 Billion in annual sales and over 1000 employees across more than 60 branches in 27 states. Irby has experienced incredible growth over the past 5 years. As part of the Sonepar family of operating companies, we unite with a group of the finest locally managed electrical and industrial distributors throughout the United States. Sonepar is the world leader in electrical distribution.
Equal Employment Opportunity Statement
Sonepar is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.
Pay Transparency Non-Discrimination Provision
Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.