Sr Project Manager - Operations

initiatives, ensuring alignment on strategic goals

• Lead cross-functional projects and implementations for new products, processes, and technologies

• Develop project charters, scopes, timelines, and sustainability metrics

• Make sure projects are delivered on time, within scope, and with measurable impact

• Provide regular updates to senior leadership on project status and outcomes

• Apply ADKAR Change Management methods to current and future projects

• Identify areas for productivity improvement at CDC, RDC, and Hubs

• Design tools and teams to enhance processes using lean six sigma tools

• Assess where our customer experience failures are centered, determining what processes to improve to prevent these failures

• Lead root cause analysis and corrective actions for quality issues

• Determine, with the OET and Sonepar logistics, the primary success metrics to track

• Lead the Quality Assurance program to use UET data for trend analysis

• Drive measurable improvements in cost reduction, productivity, and quality

• Facilitate Kaizen events and Lean Six Sigma workshops

• Develop and mentor QIP (Quality Improvement Process) teams to optimize operations

• Ensure alignment with SUSA metrics and KPIs, including CPL and LPPH

• Transform existing RPMs into modern, standardized SOPs using approved Sonepar formats and flowcharts; review and update all existing RPMs to meet current or new standards

• Create new SOP formatting standard (use Sonepar standard or enhance/simplify) stating what, why, who, and flow charts as appropriate

• Own and manage the Quality Assurance program, including SOPs, audit protocols, and quality metrics

• Train warehouse and operations staff on QA standards, tools, and procedures

• Monitor quality performance through dashboards and trend analysis using UET data

• Collaborate across departments to ensure alignment of quality objectives and sustained performance improvements throughout CDC, RDC, and Hubs

• Other duties as assigned

What You Will Bring:

• Bachelor's degree in Supply Chain Management, Quality Management, Industrial Engineering, or related field

• Lean Six Sigma Green Belt required; Black Belt preferred

• Advanced proficiency in Excel, Outlook, Word, and Eclipse

• Strong analytical, communication, and writing skills

• Ability to work independently, prioritize tasks, and meet deadlines

• Committed to 100% accuracy and 'Do It Right the First Time' (DIRTFT)

• Excellent recordkeeping and time management

Physical Requirements and Work Environment:

• Office-based role with high computer and phone usage

• Light lifting up to 30 lbs.

• Standard 40-hour workweek; occasional evenings/weekends based on business needs

• Reliable on-site attendance required

• Ability to adapt to changing priorities and interruptions

Salary & Compensation:

• This position is an exempt position and not subject to overtime.

• Pay is $90,000 to $110,000 annually, DOE.

#LI-CR1

What We Offer You

We offer great family-friendly benefits to full-time associates:

• Healthcare plans

• Dental & vision

• Paid time off

• Paid parental leave

• 401(k) retirement savings with company match

• Tuition Reimbursement

• Employee referral bonus

• Opportunity to become a shareholder

• Employer-paid short- and long-term disability

• Employer-paid life insurance for spouse and dependents

• Robust wellness program

• Gym reimbursement

• Employee Assistance Program (EAP)

We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

Learn More About Us

Get to know us on YouTube, LinkedIn, Facebook and Instagram and learn how we're "Powering Progress for Future Generations." https://www.facebook.com/ncelectric https://www.linkedin.com/company/north-coast-electric https://twitter.com/ncelec https://www.youtube.com/northcoastelectric

Learn more at https://www.northcoast.com/about

North Coast is part of the Sonepar family of brands: https://www.soneparusa.com/us-en/about-us

Equal Employment Opportunity Statement
Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email [email protected].

EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision
Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.