2023 Summer NetOps Intern: Video on Demand Tier 4 Operations (Hybrid)

**** This position is eligible to work in a hybrid work model (combination of in-office and remote days). **

THE PROGRAM**

The 2023 Network Operations Intern Program is open for dedicated and hardworking students. The goal of the Network Operations Intern Program is to provide current students with exposure to a real-life network operation setting, while giving them the opportunity to learn about our industry. Spectrum provides an atmosphere that is intended to broaden an entry level candidate’s professional understanding while promoting self-confidence, accomplishment, and career development.

The program is 10 weeks in length and will run from: **June 5th, 2023, through August 11th, 2023

JOB SCOPE**

The Interactive Video Operations (IVO) Tier 4 Operations Intern will primarily focus on operational performance data analysis with intent to quickly identify improvement opportunities & deploy automation solutions to address without human intervention.

DUTIES AND RESPONSIBILITIES

• Daily outage review and data collection
• Identify performance trends & outage drivers utilizing analytics technologies
• Work with Sr Engineers to determine key performance focus areas
• Determine automation design options
• Present problem statements & design options to automate
• Work with Sr Engineers to deploy automation solutions
• Document solution & supporting processes
• Provide team overview & training as needed

BASIC / MINIMUM REQUIREMENTS

• Currently pursuing a Bachelor’s or Master’s degree from an accredited four year college or university
  • Bachelors: Sophomore and above
  • Masters: Any Level
• Minimum 3.0 cumulative GPA required
• Ability to & interest in quickly learning appropriate level of session based video (VOD & SDV) technology with intent of applying learned skills to drive operational efficiencies through data analytics & automations
• Knowledge of data analytics / automations methodologies & available tools to support
• Presentation skills & working experience with Microsoft Suite (Excel, Powerpoint, Word)

DESIRED SKILLSET

• Understanding and / or working experience with multiple analytics technologies, such as:
  • Predictive analytics
  • Data structures
  • Big Data
  • Data Warehousing
  • Cloud Computing
  • Databases (ex. SQL, mySQL)
  • Splunk
• Understanding and / or working experience with multiple automations technologies, such as:

  • Scripting & Development tools (Shell Script, Python, Chef, GIT)

  • Ansible (Redhat)

  • VMWare

  • Kubernetes and / or Containerization

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Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

The pay for this position has a salary range of $0.00 to $0.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.