Business Analyst Business Readiness Testing, Spectrum Enterprise

At a glance:

• Are you skilled at improving products and the end-user experience of platforms and tools?
• Do you enjoy contributing to the launch readiness of new technology solutions while working with a broad range of internal clients and stakeholders?
• Do you desire a competitive salary with lucrative benefits and a focus on professional development?

Our company:

At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.

Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America’s largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise’s industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.

Highlights:

You are a critical part of a team responsible for testing and certifying business readiness. As a Business Analyst for Business Readiness Testing, you ensure the successful launch of new Spectrum Enterprise products and services through tests that determine whether products are ready or not. You guide product launches for Data, Voice and Video projects by leading the planning and execution of business readiness testing. You excel at testing and certifying product-driven changes to Salesforce.com, fulfillment tools and lead-to-cash processes in support of Data, Voice Trunks, Unified Communications and Video offerings. You maximize business readiness testing efforts through collaboration with Product Development, IT, Advanced Engineering, Quality Assurance, frontline end-users and other boundary partners. You thrive in an office environment ensuring successful launches for products across the Spectrum Enterprise portfolio. You report directly to the Senior Manager of Business Readiness Testing for goals, guidance and assistance.

Position benefits:

• Competitive salary with bonus.
• Health, vision and dental insurance.
• 100% company match 401(k) up to 6%.
• Company funded retirement accumulation plan for an additional 3%.
• Education assistance.
• Pretax childcare spending account.
• Paid holidays, vacation days, personal days and sick days.
• Employee discount on Spectrum services where available.

What you will do:

• Drive company-wide excellence by working with business stakeholders to analyze operations and recommend solutions that align business functions with organizational goals.
• Document test approaches and plans to effectively execute testing efforts prior to product launch.
• Report on issues, defects and statuses and guide issue resolution using tools such as ALM, Octane and JIRA.
• Ensure project success by leading the execution of system testing with or without hands-on business engagement.
• Improve existing operations by recommending solutions for general business processes and planning based on an in-depth understanding of the company structure, policies and procedures.
• Propose new strategies for current and future business changes by compiling, analyzing, interpreting and presenting complex data, to include reports, charts and graphs.
• Develop project improvement scopes, to include estimates by identifying phases, elements, personnel requirements and costs.
• Assess trends and develop actionable insights and recommendations based on an analysis of external market dynamics and other data sources.
• Improve solution results by leveraging new technology or alternative uses of existing technology.
• Perform additional duties related to the position as assigned.

Required keys for success:

• Two or more years of business analysis or related experience.
• Solid prioritization and organizational skills with the ability to work independently and in a collaborative, dynamic team environment.
• Proven ability to analyze and interpret data for multiple projects simultaneously and quickly identify business issues and opportunities.
• Proficient in Microsoft Word, Excel, PowerPoint and Outlook.
• Effective written and spoken English communication skills with all levels of an organization.

How you will stand out from the crowd:

• Passion for ongoing learning and knowledge sharing.
• Experience with fulfillment processes of complex Data, Voice or Video products.
• Hands-on experience with Enterprise platforms supporting fulfillment workflows.
• Analytical and strong attention to detail with the ability to connect the dots.
• Thrives in a highly dynamic, collaborative team environment.
• Knowledge or experience with the software development life cycle.
• Experience with leading or contributing to system or business readiness testing.

Your education:

• Bachelor’s degree in business or a related field (required).

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