The Business Development Specialist is responsible for pursuing and developing relationships with developers, builders, trade associations, planning & permitting offices, and other entities in an effort to generate new build leads for Charter Communications. In addition, secure, as necessary, temporary access agreements for SFU communities. Coordinate efforts for new build programs through cross- functional collaborating with Construction, Technical Operations, Legal, Dispatch, and Residential Sales teams. Coordination efforts include: formulating logistical details within the Technical Operations team, gathering details of necessary operations support, sales support and material resources in the field to ensure on-time property launches (both SFU & MDU).
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and enhance the customer experience.
Work across functional organizations and with industry associations, organizations or sources to identify new build projects in the market area
Responsible for developing relationships with industry associations, local builders, developers, county administrators, model agents, leasing agents, etc. establishing an overall annual new build schedule in the market area
Upon contract execution, take responsibility for the project management of new build through service activation
Communicate with Engineering/Design, Construction departments, Internal Sales teams and public entities including:
-Builders --City Planning Board
-Local Utility --Local County Administration
-Zoning Board --Greenfield Identification Tools
Work with Sales teams to ensure their awareness of property launches to ensure proper planning
Work across the organization to address the issues causing property concerns
Maintain tracking and reporting on each assigned property; communicate progress, challenges and successes to management
Work with Developers, builders and power companies to build relationships that allow for proactive drop installation, preferably as a participant in joint trench, and pre-wire of the home, including coordination with Field Ops partners.
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Solid communication, sales, and presentation skills - both face-to-face and via phone/video
Strong computer skills, including Microsoft Office, SalesForce or similar sales contact software, order entry and billing systems, etc.
Ability to work independently
Strong initiative and desire to learn
Critical thinking and analytical skills
Ability to prioritize and organize effectively
Bachelor’s degree or equivalent combination of education and experience
Required Related Work Experience and Number of Years
B2B sales and/or project management experience - 2+
Cable or telecommunications industry sales experience preferred
Preferred Skills/Abilities and Knowledge
Preferred Related Work Experience and Number of Years
Utilize personal vehicle to travel within an assigned local sales territory -travel stipend provided
Frequent travel to local Charter sites for meetings and training is required
Occasional travel to regional Charter sites may be necessary
Must have own transportation and a clean driving record
PHYSICAL AND MENTAL REQUIREMENTS
Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability MNB335 333722 333722BR
Spectrum's Product and Services are powered and innovated by Charter Communications, Inc. (NASDAQ: CHTR), the leading broadband communications company and the second-largest cable operator in the United States. Our company provides a full range of advanced broadband services, including Spectrum TV™ video entertainment programming, Spectrum Internet™ access, and Spectrum Voice™. ...