Call Center Sales Rep - $18 per Hour Plus Commission & Incentives

Spectrum

3.4

(50)

Largo, FL

Why you should apply for a job to Spectrum:

  • 4.2/5 in supportive management
  • 62% say women are treated fairly and equally to men
  • 61% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Through a partnership with Women in Cable Telecommunications, employees can access mentoring, networking and development programs.
  • Spectrum Women serves as an internal resource, helping empower women to achieve their goals for professional success.
  • In 2019, 15 Charter leaders were recognized as Cablefax’s Most Powerful Women.
  • #2024-36143

    Position summary

    e based selling techniques.

    • Respond to inbound sales calls promptly and efficiently, as outlined by the required call handling metrics, to include productive time, schedule adherence, handle time, after call work, etc.

    • Effectively and efficiently sell products and services to prospective customers and maximize additional revenue from existing customers by selling incremental products and services through use of recommended sales techniques. Identify and maximize upselling and cross selling sales opportunities.

    • Ability to learn and master order processing billing system regarding all aspects of sales order entry, order inquiries, and other tools and functions as they relate to the inbound sales function.

    • Have a full understanding of and consistently demonstrate proficiency at explaining all products and services to existing and prospective customers.

    • Acquire and demonstrate thorough knowledge of competitors' pricing, packaging and products in an effort to discuss side by side comparisons of Charter's and competitors' products and services.

    • Promote and communicate current marketing campaigns and promotions.

    • Work with other departments, as necessary, to resolve customer issues.

    • Perform other duties as required by supervisor.

    REQUIRED QUALIFICATIONS
    Required Skills/Abilities and Knowledge

    • Ability to read, write, speak and understand English

    • Ability to communicate with customers and colleagues in a clear, straight forward and professional manner

    • Ability to apply appropriate sales techniques and demonstrate sustained achievement of stated sales goals

    • Demonstrated computer and consumer electronics skills

    • Ability to use personal computer and appropriate software applications to include billing system and other role-related tools

    • Effective verbal and written communication skills

    • Effective organizational skills

    • Ability to prioritize and organize effectively

    • Ability to show judgment and initiative and to accomplish job duties

    • Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone)

    • Ability to perform job at workstation for prolonged periods of time

    • Ability to work variable hours; may include weekends, holidays, and split days off

    Required Education
    High school diploma or equivalent

    Required Related Work Experience and Number of Years
    Call center sales experience preferred - 2

    WORKING CONDITIONS
    Office environment

    SIB120 2024-36143 2024

    Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

    A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

    Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

    Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

    Why you should apply for a job to Spectrum:

  • 4.2/5 in supportive management
  • 62% say women are treated fairly and equally to men
  • 61% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Through a partnership with Women in Cable Telecommunications, employees can access mentoring, networking and development programs.
  • Spectrum Women serves as an internal resource, helping empower women to achieve their goals for professional success.
  • In 2019, 15 Charter leaders were recognized as Cablefax’s Most Powerful Women.