Director, Special Pricing, Spectrum Enterprise

At a glance:

• Are you an experienced special pricing leader skilled at supporting non-standard solutions, offers and legal agreements?
• Can you drive transactional efficiency for sales and operations by working closely with all functional groups in the business?
• Do you desire an influential role in guiding the direction of a technology leader?

Our company:

At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.

Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America’s largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise’s industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.

Highlights:

As the Director of Special Pricing, you lead a team that ensures effective special pricing for standard and non-standard contracts. You support non-standard solutions, offers and legal agreements, such as master service agreements (MSAs), forms and rate cards while managing E-rate and Rural Healthcare (RHC) pricing to ensure compliance. You collaborate with all functional groups within Spectrum Enterprise to drive transactional efficiency for sales and operations. You recruit and develop top talent with enhanced training that improves efficiency and provides the best possible client service. You thrive in an office environment and interact with teams via in-person and digitally. You report directly to the Senior Director of Complex Solutions for goals and guidance.

Position benefits:

• Competitive salary with a long-term incentive plan.
• 100% company match 401(k) up to 6%.
• Pretax childcare spending account.
• Paid holidays, vacation days, personal days and sick days.
• Employee discount on Spectrum services where available.

What you will do:

• Encourage company-wide success through active and consistent support of all efforts to simplify and enhance the client experience.
• Drive a high-performance culture by developing an effective front line leadership team and assisting them with managing their direct reports.
• Partner with product management teams to define pricing guidelines and provide regular feedback on new trends.
• Collaborate with cross-functional teams to define strategies that improve the processes for requesting and obtaining approval for special pricing.
• Improve response rates for requests and automate approvals where possible by measuring and analyzing special pricing requests volume.
• Maintain a database of quotes to compare competitor offers and promotions to
• Spectrum Enterprise offers and promotions.
• Adhere to compliance requirements by approving pricing for all E-rate and related regulatory programs.
• Facilitate ongoing process improvements by documenting and sharing best practices.
• Perform additional duties related to the position as assigned.

Required keys for success:

• Three or more years of management experience managing teams responsible for transactional or operational roles related to sales, pricing, product or finance.
• Eight or more years of telecommunications experience with a successful ILEC/CLEC, MSO managing a market-leading product or finance organization.
• Knowledge of enterprise product suite, including data, video and voice products.
• Track record of recruiting, maintaining and optimizing a team of product professionals.
• Experience leading geographically dispersed teams.
• History of developing, communicating and implementing strategies and tactics based on analysis of data.
• Ability to supervise and motivate others while managing and delivering against several initiatives simultaneously.
• Prioritization and organizational skills with the ability to make decisions and resolve issues while working under pressure.
• Proven track record of successfully driving product and financial performance and attaining targets in partnership with sales and operations.
• Proficient in Microsoft Word, Excel, PowerPoint and Outlook.
• Effective written and spoken English communication skills with all levels of an organization.

How you will stand out from the crowd:

• Experience with custom pricing management in the cable or telecommunications industry.
• Proven leader of a high-performance and high-volume team that routinely handles up to 50,000 opportunity touches a year.
• Ability to work cross-functionally with multiple teams, including Product Management, Finance, Legal/Compliance, Operations, Deal Capture Team and IT/System Development.
• History of providing recurring metrics on special pricing volumes and time in motion reports.

Your education:

• Bachelor’s degree in technology, finance or business administration, or an equivalent combination of education, training and experience (required).
• Master’s degree in business administration, finance or engineering (preferred).

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