Director, State Government Affairs




Milwaukee, WI


Position summary

Charter Communications is a leading broadband connectivity company and cable operator serving more than 32 million customers in 41 states. Through its Spectrum brand, the company offers a full range of state-of-the-art residential and business services, including Spectrum Internet®, TV, Mobile and Voice. Charter's commitment to serving customers and exceeding their expectations is the bedrock of its business strategy and the philosophy that guides its over 101,000 employees.

Charter's State Government Affairs team is tasked with achieving the company's franchising, legislative and regulatory goals on a state and local level. We are seeking a bright, determined, and committed Director of State Government Affairs to join the team to assist in driving Charter's policy priorities.


As a Director of State Government Affairs, you will take the lead in developing, coordinating, and executing government affairs strategies that drive our company's growth and influence at the state level. You will work closely with regional senior leaders to advocate for our interests before legislative bodies and regulatory agencies. In addition to representing the company in governmental and administrative settings, you will oversee procurement, external affairs, and community engagement initiatives. With your expertise in public policy and advocacy, you will contribute to strategic planning and manage impactful activities and events aligned with our overall objectives. You will report directly to the area Senior Director, leveraging your legislative and regulatory experience to make a meaningful impact.


  • Actively and consistently support all efforts to simplify and enhance the customer experience.

  • Contributes to and support Charter's government affairs and public policy strategies and tactics.

  • Develops, builds and expands relationships with public officials and other influential policy makers at the federal, state and local level.

  • Works collaboratively with supervisors, peers and outside consultants to develop and grow grass roots and third-party support for the benefit of the company and its interests.

  • Manage the identification of government-related state procurement and business opportunities and facilitate discussions with business and assist them in developing responses.

  • Develops budgets and effectively plan and execute initiatives to grow the company's image within the communities managed.

  • Assists in the development and management of the company's political contribution strategies, where permitted under applicable law.

  • Represents the company before external constituencies, including elected officials and other state and local government agencies, commissions and authorities, and organize and represent the company at community events and other external functions.

  • Drafts, analyzes and/or presents legislation, franchise/contract language, amendments, and testimony as necessary and perform legislative and regulatory advocacy.

  • Manages outside counsel, consultants or lobbyists as necessary.

  • Manages interactions with local governments on permitting, right-of-way and other local concerns.

  • Reviews, interprets, and communicates terms and conditions of franchises, franchise-related agreements, and other contracts for implementation to ensure compliance with legal and regulatory obligations.

  • Responds to and monitors resolution of escalated complaints from local, state or federal government authorities.

  • Manages franchise renewal and franchise transfer efforts for assigned franchises consistent with the strategies and policies for the company.

  • Prepares franchise renewal applications and supporting data for renewal negotiations, develops renewal strategy and participates in franchise renewal negotiations with municipalities.

  • Helps identify government-related business opportunities and facilitate discussions with business and assist them in developing responses for government procurement.

The State Government Affairs team is responsible for educating local and state officials about Charter's policy positions and advocating for laws, regulations and ordinances that advance the company's business priorities. As a member of the state team, you will work closely with internal and external stakeholders to ensure Charter's interests and the interests of Charter's customers are well represented in state and local policies.


Required Qualifications

  • Ability to read, write, speak and understand English

  • Ability to communicate orally and in writing in a clear and straightfoward manner

  • At least five years of experience in the cable or other regulated industry, government, public policy or legislative arenas

  • Background in law, government or public policy required

  • Ability to handle multiple projects and tasks

  • Ability to make decisions and solve problems while working under pressure

  • Ability to analyze and interpret legislation, regulation, contracts, franchices and legal documents

  • Ability to use personal computer and software applications (https://i.e. word processing, spreadsheet, presentations, etc.).

  • Ability to exercise independent judgment and discretion in matters of significance and operate with integrity and within company values; maintain high standards for ethical practice

  • Ability to work independently, but also to collaborate effectively with colleagues, peers and other internal and external constituencies

  • Knowledge of cable, telecommunications and broadband products and services, and experience working with regulated industries

  • Advocacy, lobbying and negotiation skills

  • Political/government relations background

  • Understanding of state and local government

  • Valid driver's license with satisfactory driving record within company standards and auto insurance

Required Education

  • Bachelor's degree in public administration, law or related field, or equivalent experience

Required Related Work Experience and Number of Years

  • Advocacy, lobbying and negotiation experience - 8-10

  • Political/government relations experience - 8-10

  • Related experience in the cable industry, government, public policy or legislative arenas - 8-10

Working Conditions

  • Normal office conditions

  • Frequent travel required

  • Regular, consistent and punctual attendance

  • Able to work nights and weekends, variable schedule(s) as necessary


  • Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company

  • Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas

  • Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career

  • Total Rewards: See all the ways we invest in you-at work and in life

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Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

Why you should apply for a job to Spectrum:

  • 4.2/5 in supportive management

  • 62% say women are treated fairly and equally to men

  • 61% say the CEO supports gender diversity

  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Through a partnership with Women in Cable Telecommunications, employees can access mentoring, networking and development programs.

  • Spectrum Women serves as an internal resource, helping empower women to achieve their goals for professional success.

  • In 2019, 15 Charter leaders were recognized as Cablefax’s Most Powerful Women.