HR Compensation Consultant (Sales) Hybrid

JOB SUMMARY
This is an HR Corp position that provides compensation SME support to Charter’s sales teams. The Sales Compensation Consultant will identify, design and recommend competitive sales compensation programs and pay structures that attract and retain sales employees, drive performance and results, and provide rewards and recognition for individuals and teams. This position will assure our commission and incentive programs are aligned with business strategies, sales objectives and competitive marketplace position. In addition, this position will partner with Sr Compensation Consultants, Commissions Administration and Commission Systems teams to ensure accuracy of plan implementations and system requirements through testing and engagement as a subject matter expert. This position will be eligible for a flexible work schedule, complementary World at Work membership, and funding support towards World at Work certifications (CSCP and CCP)

MAJOR DUTIES AND RESPONSIBILITIES

• Actively and consistently support all efforts to simplify and enhance the customer experience

• Act as key liaison between Commission Plan Design and peer Compensation functions (Project Management, Commission Administration and Commission Systems) to ensure robust system implementation of Commission Plan Designs and Enhancements

• Assist with creation of compensation plan documents, communications and strategies to support the programs

• Provide education and training to Sales Channel Leaders, Administration teams and Human Resources staff regarding variable compensation plans and compensation tools

• Serve as subject matter expert on variable compensation initiatives impacting compensation tools.

• Partner with Commission Systems team on requirement documents and testing

• Ensure all administrative requirements are identified and properly documented

• Assist Administration teams in the understanding of the intent of plan designs for their proper execution and day-to-day administration of commission processing

• Monitor/User test commission plan system implementations to ensure accurate calculations, sufficient reporting and intuitive end user views

• Identify and support data requirements and design requests for all commission system portal views

• Manage cross-functional teams to strive for a common goal. This includes resolving conflicts and facilitating compromise to reach a desired result

• Evaluate system requirement documents for commission plan changes, policies, processes, guidelines and procedures. Ensure system compliance

• Act as a business partner with functional areas as well as Human Resources on complex variable compensation-related projects, identifies appropriate course of action and ensures timely delivery of end product or resolution

• Play a key role in the development and design of sales commission plans, program communication/education to participants

• Assist Sr Sales Consultants in performing analysis and modeling of commission plans to ensure that they meet the business goals and sales objectives

• May also assist Sr Sales Consultants in the evaluation of sales positions, pay grades, titles, total comp levels, pay mix, and FLSA exemption status

• Perform other duties as required

REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge

• Ability to influence business leaders

• Ability to partner collaboratively and effectively with management, peers and employees

• Ability to analyze and interpret data

• Ability to handle multiple projects and priorities

• Ability to maintain confidentiality of information

• Ability to make decisions and solve problems while working under pressure

• Ability to prioritize and organize effectively

• Knowledge of variable compensation design, particularly sales commission plans

• In-depth knowledge of sales compensation fundamentals including design principles, strategic planning, effectiveness review and plan modeling

Required Education
Bachelor’s degree in Finance, Human Resources, Business, related field or equivalent experience

Required Related Work Experience and Number of Years
Sales commission design and development experience - 5+
Financial modeling experience - 4+
Project management experience - 3+

PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
Cable industry experience highly desired
Some sales operations or financial forecasting experience may be helpful
Exposure to major customer billing and commission system may be helpful
CCP and CSCP preferred

Preferred Education

Preferred Related Work Experience and Number of Years

WORKING CONDITIONS
Office environment

PHYSICAL AND MENTAL REQUIREMENTS
Physical Requirements

HCP345-HR 302546 302546BR