Senior Manager, Product Management, Spectrum Enterprise

At a glance:

• Are you an innovative product manager enthusiastic about enhancing and defining the current and future product line of a technology leader to meet the evolving needs of clients?
• Can you guide a team of product and cross-functional experts to develop and manage new services and solutions?
• Do you desire competitive compensation with lucrative benefits and a focus on professional development?

Our company:

At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.

Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America’s largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise’s industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.

Highlights:

As the Senior Manager of Product Management, you are passionate about creating and managing new, innovative and client-focused solutions through proof of concepts and trials. You lead and manage the development processes from ideation through product trials across all lines of the business. You ensure that all communications are consistent, build alignment and guide cross-functional teams at each point of the development journey. You guide your team to translate conceptual ideas and high-level product opportunities into concrete technology-based services and architectures. You excel at working with product and engineering teams on technical product specifications, engaging operational stakeholders and collaborating with process teams to optimize the end-to-end client experience.

You combine your expertise in client business requirements and industry leading architecture to drive enterprise-wide innovation. You continuously improve the product development lifecycle through a strong understanding of Agile, DevOps and other development methodologies. You maximize the department by sourcing, hiring, training and managing a team of high-performing professionals and third-party vendors. You thrive in an office environment guiding several projects simultaneously using strong leadership, communication and management skills. You report directly to the Vice President of Enterprise Services Innovation, Enterprise Data Product for goals, guidance and assistance.

Position benefits:

• Competitive salary with bonus.
• Health, vision and dental insurance.
• 100% company match 401(k) up to 6%.
• Company funded retirement accumulation plan for an additional 3%.
• Education assistance.
• Pretax childcare spending account.
• Paid holidays, vacation days, personal days and sick days.
• Employee discount on Spectrum services where available.

What you will do:

• Encourage company-wide excellence by actively and consistently supporting all efforts to simplify and enhance the client experience.
• Create a unique organization and market position through the application of industry best product development processes and translating them into the appropriate steps for a product plan.
• Develop the communication for stakeholders and translate process goals into specific sub-processes with the necessary documentation through cross-departmental information gathering.
• Support product development processes by proactively identifying analyses related to project success.
• Develop product strategies depending on new services or features to drive financial results and work with Engineering, Product teams and stakeholders to implement the strategies.
• Improve technology offerings by leading product launches and enhancements of products in the two operating units, to include collaboration with Corporate Engineering, Field Engineering and Corporate and Field Marketing.

Required keys for success:

• Five or more years of product development management and process experience.
• Five or more years of experience related to the telecommunications industry.
• History of managing and fostering change.
• Eagerness to learn from a new environment and make an impact quickly.
• Solid leader with the ability to guide large, cross-functional teams and listen to multiple points of view to synthesize against goals.
• Proven planning, prioritization and organizational skills with the ability to handle multiple tasks, make decisions and resolve issues while working under pressure.
• Visionary and strategic thinker with strong business acumen and sense of urgency that shows sound judgment and initiative to accomplish duties.
• Proficient in Microsoft Word, Excel, PowerPoint and Outlook.
• Effective written and spoken English communication skills with all levels of an organization.

How you will stand out from the crowd:

• Experience in product management or product development in the telecommunications industry.
• In-depth understanding of networking, managed services, voice services, video solutions, cloud technologies and software development.
• Proficient in understanding complex, technical concepts and translating them into simplified product attributes.
• Sound business acumen with the ability to analyze and interpret data to provide recommendations.
• Experience in presenting new concepts and ideas to working teams and leadership to drive effective outcomes.
• Adept at working in a fast-paced, competitive high-pressure environment.
• Desire to understand and build technical knowledge of telecommunications products and services.
• Track record of working as an effective team member and motivate others.
• Organizational skills and attention to detail with the ability to directly manage people.
• Extensive experience leading large, cross-functional teams to exceed business goals and results.

Your education:

• Bachelor’s degree in engineering, process optimization or a related technical field (required).
• Master’s degree in business administration (preferred).

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Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

The pay for this position has a salary range of $110,800.00 to $196,400.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.