Sr Director, Product Design - UI/UX

CO Salary Range: USD 155,600.00 - 275,800.00

Company Overview
Spectrum's Product and Technology team creates, develops, and operates the nation's fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum's Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

This position is eligible to work in a hybrid work model (combination of in-office and remote days)

JOB SUMMARY
As the director of the Design Systems program, you will set the vision and structure for both Charter's global design system (Kite) and the team that maintains it. You will consult with our 60+ consumers, the team, and the design systems domain to guide that vision. You will help develop and prioritize the roadmaps of our 9+ products, projects, and how the team handles support work. You will consider how the system scales and accommodates localized systems. You will mentor your team leads and empower and promote the professional growth of all members of the team.

MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience.

Lead an innovative and collaborative team to produce and maintain versioned standards, specifications, and tooling for the creation of exceptional digital products.

Structure and guide the design systems program through strong vision and strategies derived from design systems knowledge, relationships, and consumer feedback.

Foster new consumer engagement with the system at the program level.

Actively and consistently support all efforts to simplify and enhance the customer experience.

Achieve KPIs for products and initiatives and establish and measure performance targets for management of team.

Develop and drive an effective leadership team and support them with developing their direct reports to drive a high performance culture.

Mentor and guide team members to help gain confidence and experience with communication, leadership and collaboration skills, enabling growth and advancement in their careers.

Evaluate, in conjunction with all levels of leadership, design tooling solutions, product design best practices and consistency align to design system guidelines.

Provide strategic direction and leadership for development of new products, technologies, and initiatives, as well as existing technologies and current operational initiatives

Review selections on bids for contracted projects, and provide recommendations as necessary.

Accountable for the capital budget process and execution of approved budget plan.

Direct contractors and consultant organizations supporting the delivery of technology projects.

Champion efficient, high-quality design delivery specific to consuming teams.

Instill and reinforce design for the diversity, uniqueness and, in some cases, disabilities of our customers.

Perform other duties as requested.

REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge

• Ability to read, write, speak and understand English
• Ability to make decisions and solve problems while working under pressure
• Ability to supervise and motivate others
• Ability to develop, communicate and implement strategies and tactics
• Ability to manage and deliver against several initiatives simultaneously
• Ability to manage and train cross-functional teams
• Ability to prioritize and organize effectively and independently
• Ability to analyze and interpret data and synthesize recommendations
• Ability to think strategically and anticipate future trends, needs and expectations
• Ability to demonstrate UX/UI design management skills via resume and portfolio
• Exceptional cognitive and communications skills
• Exceptional analytical skills
• Expert ability to sketch and generate big-picture ideas for early-stage product design work
• Expert ability to design high-fidelity prototypes
• Advanced business acumen and sense of urgency to achieve business results
• Advanced presentation and communication skills, and the ability to "sell" ideas to various audiences, technical and non-technical
• Deep understanding of development processes
• Extensive experience with research-driven, iterative product design

Required Education
Bachelor's degree in Design / HCI / Related Field, or equivalent real-world experience

Required Related Work Experience and Number of Years
UX/UI or Product Design management experience - 10+

PREFERRED QUALIFICATIONS
Preferred Skills/Abilities and Knowledge
Related industry experience- Cable, Telecommunications, Software/Online Services

Preferred Education
Master's Degree

WORKING CONDITIONS
Office environment
Travel as required MPD851 334733 334733BR

Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

The pay for this position has a salary range of $155,600.00 to $275,800.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.