Responsible for defining the test strategy and executing testing to verify the quality of software. Proactively look for automation opportunities earlier in the development cycle and collaborate with cross- functional teams to streamline test processes. Responsible for documenting test methodology to ensure the delivery of quality products. Involved in projects of moderate to high complexity within one or more development environments. Participate in multiple programs and systems as a project team member. Considered a subject matter expert for a single program or system. Provides guidance around test cases, automation, testing and defects to junior team members.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently supports all efforts to simplify and enhance the customer experience.
Defines and tracks quality assurance metrics such as defects, defect counts, test results and test status.
Minimize noise around defects by doing additional analysis of scenarios, ensure defects are well-written and have all required diagnostic information and drive defects to resolution.
Review test cases to ensure they cover requirements and ensure optimal customer experience.
Set manual and automation test execution goals for the team.
Perform both back end system and front end UI triage and troubleshooting when identifying defects.
Script test scenarios using automation tool scripting language (Python, Ruby, etc.).
Deliver quality process training to technical staff and acts as an internal quality consultant to advise or influence business or technical partners.
Perform quality audits across the various IT functions to ensure quality standards, procedures and methodologies are being followed.
Ensure alignment between business operational strategies and quality assurance of our products.
Diagnose complex issues, evaluate, recommend and execute the best resolution.
Develop, modify, enhance and implement test plans designed to support new or existing business initiatives.
Identify improvement opportunities (process / tools / duplication) and work with cross-functional teams to bring in testing efficiencies.
Trains technical staff and functions as the SME to cross-functional teams.
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Effective written and verbal communication skills
Detail-oriented and should be able to identify and handle technical issues
Ability to see beyond the obvious to help identify and troubleshoot defects in different scenarios
Proficiency of SDLC, software testing processes and software testing tools such as HP-ALM, TestRail
Results-oriented and have the drive to meet targets and deadlines
Experience defining automation strategy and implementing automation framework
Ability to communicate up to key stakeholders (armed with data points and facts)
Ability to focus on deadlines and deliverables
Self-starter, self-motivated, driven individual
Ability to work well with shifting priorities
Ability to work with cross-functional team of internal and external resources
Effective attention to detail
Display professional, positive, and approachable attitude/demeanor and discretion
Critical thinker, ability to negotiate with key stakeholders and maintain positive attitude
Effective organizational skills
Understanding of database schemas and querying tools
Creative solving of technical problems to ensure the ability to translate technical requirements into test plans
Ability to track multiple test efforts simultaneously and to be able to synthesize the results in fast paced environment
Demonstrated in-depth analytical and problem solving skills
Demonstrated in-depth understanding of test automation framework and tools
Ability to lead a team through effective delegation, training, conflict management and motivation
Extensive experience leading teams
BA/BS in Information Technology, Computer Science, or related field or equivalent work experience
Required Related Work Experience and Number of Years
System development, testing, and/or business experience with coding, testing, and design - 5
Office environment ISW381 317685 317685BR
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
The pay for this position has a salary range of $85,900.00 to $152,300.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.
Spectrum's Product and Services are powered and innovated by Charter Communications, Inc. (NASDAQ: CHTR), the leading broadband communications company and the second-largest cable operator in the United States. Our company provides a full range of advanced broadband services, including Spectrum TV™ video entertainment programming, Spectrum Internet™ access, and Spectrum Voice™. ...