Supervisor, Residential Market Development

Spectrum

3.4

(50)

Florence, SC

Why you should apply for a job to Spectrum:

  • 4.2/5 in supportive management
  • 62% say women are treated fairly and equally to men
  • 61% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Through a partnership with Women in Cable Telecommunications, employees can access mentoring, networking and development programs.
  • Spectrum Women serves as an internal resource, helping empower women to achieve their goals for professional success.
  • In 2019, 15 Charter leaders were recognized as Cablefax’s Most Powerful Women.
  • #2024-30426

    Position summary

    sistent and fair manner.

    • Possess the knowledge and expertise to lead, guide, and develop Residential Market Development Specialists in their role.

    • Identify knowledge and training gaps within the Residential Market Development Specialist team and develop plans to address them.

    • Be familiar with reporting and analytics necessary to drive and support business decisions.

    • Collaborate with other departments and or support teams to achieve goals and objectives.

    • Work allocated will consist of approximately 60% field work and 40% office work.

    • Coach and follow Charter's Sales Process.

    • Communicate territory assignments to Residential Market Development Specialists.

    • Monitor the payroll process and ensure timely and accurate approval of all commission payments.

    • Handle employee relations issues, including performance appraisals, coaching, and training.

    • Completes administrative tasks related to all sales activities and ensures their team does the same.

    • Has a detailed understanding of Charters product offerings and value proposition in the markets they sell in.

    • Maintains current, in-depth knowledge of the marketplace, including competition, and ensures relationships with customers, business partners, and co-workers are positive and professional.

    • Prepares reports as needed.

    • Perform other duties as requested by leadership.

    Required Skills/Abilities and Knowledge

    • Ability to read, write, speak and understand the English Language.

    • Excellent communication, interpersonal and organizational skills

    • Possess strong technical and computer skills

    • Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle

    • Ability to work outside for extended periods in any season and/or during inclement weather

    • Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications

    • Must be able to work non-traditional work hours such as evenings and weekends

    • Valid driver´s license, satisfactory driving record within Company required standards and auto insurance

    • Ability to complete documentation accurately.

    Required Education

    Bachelor´s degree in business or marketing or equivalent work experience.

    Required Related Work Experience and Number of Years

    2+ years of Outside Sales or related work experience.

    PREFERRED QUALIFICATIONS

    Preferred Skills/Abilities and Knowledge

    Knowledge of Direct Sales practices

    Experience with consumer education of products and services

    Knowledge of cable or telecommunications services

    Preferred Related Work Experience and Number of Years

    Sales Supervisory experience preferred - 0.5+

    WORKING CONDITIONS

    Field and Office environment

    Outside field environment with exposure to inclement weather

    Travel as required

    SDT410 2024-30426 2024

    Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

    A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

    Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

    Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

    Why you should apply for a job to Spectrum:

  • 4.2/5 in supportive management
  • 62% say women are treated fairly and equally to men
  • 61% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Through a partnership with Women in Cable Telecommunications, employees can access mentoring, networking and development programs.
  • Spectrum Women serves as an internal resource, helping empower women to achieve their goals for professional success.
  • In 2019, 15 Charter leaders were recognized as Cablefax’s Most Powerful Women.