Supplier Enablement Lead

JOB SUMMARY
The Supplier Enablement Lead is responsible for working with Charter Category Managers and Business Units, current Charter suppliers and future Charter suppliers to understand and document existing supplier enablement and management processes in order to define the scope, responsibilities, methodology and approach required to enable the supplier base on the Ariba P2P platform. Additionally, the Supplier Enablement Lead is responsible for defining the scope, responsibilities, methodology and approach required to enable and maintain catalogs on the Ariba P2P platform. As a member of the Procurement Team, the Supplier Enablement Lead serves as an Ariba Solutions expert on supplier and catalog enablement and management. He/or she is responsible for evaluating business process policies, formulating recommendations for policy change related to supplier and catalog management and obtaining approval for any policy change.

MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience.

Create Supplier Enablement and Catalog Management strategy, policy and procedures.

Build solution, customer, and industry knowledge by leveraging the appropriate resources (internally at Charter and externally via Ariba/industry resources).

Synthesize learnings into a logical story using quantitative/qualitative data and/or sound reasoning.

Apply a broad knowledge of spend management applications/solutions.

Establish credibility as a conduit for supplier and catalog expertise with customers (e.g., positive customer feedback).

Work with Procurement Lead and other functional areas to determine what resources/skills are needed (e.g., accounts payable, legal, category managers, IT) and brings them in as necessary, as applied to

Supplier Enablement.

Maintain regular communication with team members (e.g., face-to-face, via voicemails, emails) so everyone understands what the others are working on.

Proactively collaborate with teammates to anticipate and respond to issues that could impact solution delivery (e.g., change in scope).

Communicate to effectively resolve problems or issues. Be proactive in communication (i.e., face-to-face meetings and phone calls are more frequent than emails).

Communicate Supplier Enablement Program benefits, requirements, and timelines to stakeholders

Drive suppliers to register on the Ariba Network.

Communicate the processes for order receipt, delivery, catalogue updates and invoicing with the supplier.

Train suppliers in the use of Purchase Order flip, Advance Ship Notices, Order Confirmation, Invoice against Contract, CSV Invoicing.

Lead supplier connectivity and invoice validation testing.

Lead Technical and commercial validation of the catalogs.

Assist in loading catalogs into the Ariba system.

Communicate to Business Units and P2P program lead as catalogs and suppliers become available.

Import and Export Catalog Data.

Run Scheduled Tasks.

Work with Procurement to establish metrics, frequency and distribution of reports.

REQUIRED QUALIFICATIONS
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Superior written, verbal, and presentation skills
Demonstrated knowledge of spend management strategies and/or procurement, sourcing, category management, vendor performance management
Ability to execute with minimal guidance and with strong initiative
Demonstrated ability to successfully manage large scale projects
Demonstrated analytical and organizational skills

Required Education
Bachelor’s degree in business, marketing or technical discipline

Required Related Work Experience and Number of Years
Experience with “Big 5” consulting firms or comparable in systems implementation, process re-engineering or a related discipline - 3-5

PREFERRED QUALIFICATIONS
Preferred Education
Project Management or PMP certification

Preferred Related Work Experience and Number of Years
Telecommunications or cable industry experience
Experience with Ariba solutions

WORKING CONDITIONS
Office environment
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