Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Learn more about our culture and how we make our employees happier through The Sprinklr Way.

Job Description

What You'll Do

Sprinklr’s Legal Department is looking for a lawyer with 5+ years of experience and a demonstrated focus on litigation and employment law to join the team as Senior Legal Counsel, India.  Reporting to the Associate General Counsel and based in Sprinklr’s Gurgaon office, this attorney will provide employment advice and counsel to Culture and Talent (C&T) professionals and other stakeholders in the APJI region, assist in conducting investigations, manage outside counsel relationships, and provide training and advice related to the company’s strategic initiatives. This attorney will also have a cross-functional role with exposure to a variety of other legal subject matters areas, including litigation and disputes, data privacy, and risk management.  This position requires a team-focused mindset, and a passion for formulating and executing long term strategies while managing details.  It also requires strong communication skills, the ability to issue-spot and analyze legal issues, present positive, creative solutions, and advise management of legal risks to help the business achieve its goals.  This is an excellent opportunity for an attorney to join a growing function.

Key responsibilities:

• Supporting C&T to handle employment matters across the APJI region, including disputes and potential disputes, internal investigations, performance issues including discipline and discharge issues, global and local C&T processes, mobility and immigration matters.

• Serving as a trusted advisor to C&T on regional APJI employment matters, ensuring a consistent approach to decision-making both locally and across the global organization.

• Handling potential and active litigation in APJI, including investigations and fact development, managing outside counsel and relationship with insurers where necessary and providing appropriate strategic direction.

• Helping to support the company’s Governance, Risk, and Compliance functions and processes, and continuously improve them, including serving as a partner for incident management in the APJI region.

• Training and policy drafting, development, and administration.

• Advising on statutory, regulatory, corporate governance and industry-standard requirements and supporting cross-functional department requests and transactions.

• Assisting on a variety of corporate legal issues, projects and initiatives as needed.

• Growing and scaling the legal department and the company.

Who You Are & What Makes You Qualified

• A qualified attorney with a current and active license to practice law in India

• Equipped with 5+ years of relevant in-house and/or law firm experience

• Prior in-house counsel experience preferred within a complex international organization

• A clear, collaborative communicator with a proven ability to see the big picture while also understanding the details and navigating to successful outcomes

• A skillful drafter, issue-spotter, and problem-solver able to assess both legal and business risks

• Able to lead without formal reporting relationships

• An eager, flexible learner who's confident in handling tasks and answering questions you've never faced

• Team player with the ability to work with all levels of the organization

• Ability to foster and maintain good business relationships (internally and externally)

• Excellent written and verbal communication

• Meticulous attention to detail, process, and ethics

• Ability to maintain poise and a sense of humor in stressful situations

• Ability to excel within a team atmosphere

• Desire to teach and learn

• Willingness to expand the range of job responsibilities as needed, based on the evolution of the Company and the role

• Works independently and takes initiative

• You understand that being a great colleague and a decent, trustworthy human being are integral to your individual and team success, and absolute requirements for members of the Sprinklr Legal Team

Why you'll love Sprinklr: We’re committed to creating the kind of culture where you feel like you belong, are happier today than yesterday, and your contributions matter. At Sprinklr, our goal is to treat everyone like family and passionately, genuinely care. For full-time employees, we offer flexible paid time off and paid parental leave, medical plans, dental and vision plans, life insurance, 401(k) savings plans, employee stock options, gym and wellness discounts, Plum benefits, Lifemart discounts, and paid time off to invest in learning and career development.

We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.

We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgement-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. 

Sprinklr is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by filling out this form, and we will reach out to you. If you have additional questions, please contact [email protected].