Bilingual Credit & Collections Coordinator (English/Spanish)

Ensures all assigned accounts are managed in a timely and accurate fashion

• Communicates regularly with leadership and peers on the status of accounts and escalations

• Provides accurate and timely reporting of performance metrics

• Reviews and reports collections metrics weekly to track progress against monthly forecasted goals

• Supports cross-functional projects and teams

Qualifications

• High school diploma

• Bilingual (English/Spanish)

• 2 years of collections, accounts receivable, or customer service experience

• Oracle and Salesforce experience preferred

• Strong verbal and written communication skills

• Ability to effectively and appropriately interface with a variety of individuals or groups on a frequent basis

• Process-minded with the ability to problem solve, detect patterns, and give advice on troubleshooting

• Advanced excel skills and an ability to work on complex data issues

• Ability to work independently and under pressure to meet deadlines

• Highly organized and self-disciplined with a willingness to learn

• Ability to work in a fast-paced environment

Recruiter:
Jacquie Hoffman ([email protected])

Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to acts, such as The Equal Pay Transparency Act. It assumes that the successful candidate will be located in markets within the United States that warrant the compensation listed. Candidates in locations outside this local area may have a different starting salary range for this opportunity which may be higher or lower. Please speak with your recruiter to learn more.

Starting salary/wage for this opportunity:
$19.26 to $25.68

Sunrun provides a variety of benefits to employees, including health insurance coverage, a wellbeing program, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO). Other rewards may include annual bonus eligibility, based on both company and individual performance, as well as short- and long-term incentives and program-specific awards. Compensation decisions will not be based on a candidate's salary history. Please note: Employee benefits do not apply to our Fusion and Street Sales roles, which are 100% commission-based, (1099-NEC) positions.

This description sets forth the general nature and level of the qualifications and duties required of employees in this job classification, as well as some of the essential functions of this role. It is not designed to be a comprehensive inventory of all essential duties and qualifications. If you have a disability or special need that may require reasonable accommodation in order to participate in the hiring process or to perform this role if you are offered employment, please let us know by contacting us at [email protected].

Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity, Inclusion & Belonging drives our ability to build diverse teams and develop inclusive work environments. At Sunrun, we believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth. We are committed to equal employment opportunities without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, pregnancy or any other basis protected by law. We also consider qualified applicants with criminal convictions, consistent with applicable federal, state and local law.