Damage Resolution Foreperson

Everything we do at Sunrun is driven by a determination to transform the way we power our lives. We know that starts at the individual employee level. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging.

Overview
The Sunrun team is in need of a Damage Resolutions Foreperson who will become a strong contributor and make a difference.  In the Damage Resolution Foreperson role, you will be responsible for leading a team of two through troubleshooting and identifying roof leak and roof material issues as a result of solar installation, documenting the proposed solutions & executing the needed repairs. The Damage Resolutions crew is a team of 2 that together has the necessary roofing, PV, and electrical experience to solve roof leak and roof material issues as a result of solar installation. The goal of this crew is a one-stop roof resolution; including removing of necessary modules, roof fix(s) completed, and closing work with tested PV system, up and running.  Roofing crews will utilize their core competency of focusing on roof repairs and making Sunrun installations water tight.

Responsibilities

• Primary duty will be small roof repairs to make Sunrun installs water tight

• Meet with the customers & investigate their damage claim

• Troubleshoot the customer's concerns and determine if Sunrun is at fault

• Report Findings to management with recommended solution

• Communicate effectively with the customer the proposed next steps

• Execute the scope of work proposed

• Document and report the disposition of the services completed to customer & management

• Keep service van stocked properly with appropriate materials

• Ensure the quality of the service performed is top notch and fully code compliant

• Keep the job site clean and clear of debris

• Perform other needed job tasks as requested by leadership

Qualifications

• High school diploma or equivalent

• Minimum of 2 years experience as an Residential Construction Foreman, preferably including PV experience

• Possess a valid driver’s license

• Understand and have a command of local utility and AHJ requirements surround Residential PV systems installed by Sunrun

• Knowledge of Osha construction safety policy and local specifications

• Communication skills necessary to explain to customers to root cause and plan to resolve damage claims

• Able to fill out online forms such as damage assessment

• Writing skills necessary to fill out necessary forms including damage assessments

• Preferred but not required:

• 5+ years experience with residential roofing

• 3+ years experience with residential PV installation

• State Certified Electrician

Physical Demands

• Ability to transport materials and equipment to complete assigned job tasks (up to 50 pounds frequently and up to 100 pounds with assistance)

• Ability to work on rooftops with various angles and surfaces which requires frequent bending, twisting, squatting, climbing, kneeling, crawling, turning, standing, and balance

• Ability to climb ladders

• Ability to work in outdoor weather conditions including but not limited to: excessive noise, extreme heat, extreme cold, wet environment, and humidity

• Ability to frequently utilize hand functions requiring fine motor skills, including but not limited to: fine manipulation, grasping, and pinching

• Ability to work within the safe range of equipment such as ladders, fall protection harnesses and other personal protective equipment

• Ability to work and maintain balance on roofs and other areas of height

• Ability to work in the sun and possibly low light conditions

• Ability to walk on rafters, roof tiles, and roof shingles without damage

• Ability to distinguish colors such as red, black, yellow, white, green

• Ability to work in confined spaces such as attics, basements, and crawl spaces which requires kneeling and crouching

• Ability to hear verbal commands and warnings

• Ability to work with chemicals using appropriate protections

Recruiter:

Charles Smith ([email protected])

This description sets forth the general nature and level of the qualifications and duties required of employees in this job classification, as well as some of the essential functions of this role.  It is not designed to be a comprehensive inventory of all essential duties and qualifications.  If you have a disability or special need that may require reasonable accommodation in order to participate in the hiring process or to perform this role if you are offered employment, please let us know by contacting us at [email protected].

Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity, Inclusion & Belonging drives our ability to build diverse teams and develop inclusive work environments. At Sunrun, we believe that empowering people and valuing their differences will help us create a planet run by the sun for everyone. We are committed to equal employment opportunities without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, pregnancy or any other basis protected by law. We also consider qualified applicants with criminal convictions, consistent with applicable federal, state and local law.