Manager-Data Analytics


Rochester, NY


Position summary

Sutherland is seeking an attentive and analytical person to join us as Associate Manager Analytics. As an Associate Manager you will be responsible for overseeing the customer service delivery. We are a group of dynamic and driven individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Associate Managers in this role get to: Guiding the team- Lead the team each day to achieve high levels of performance and customer satisfaction.   Strengthening relationships- Establish and maintain solid communication with clients and team members understand needs, resolve issues, and exceed expectations. Increasing Morale- Ensure effective motivational programs are in place and recognitions are frequently earned. Impacting the bottom line- Develop solid and effective strategies through analysis of reports and employee reviews to maintain and exceed expectations. Our most successful candidates will have:  - Hands-on experience with strong technical skills on SQL PLSQL,  SQL Server. - Ability to guide the technical team on Sql Server(Dynamic SQL queries). - Excellent written and verbal communication skills is a must - Skills on SQL PLSQL   - SQL Server  - Exposure to the U.S Healthcare domain knowledge will be an added advantage. - Working experience in the Agile SCRUM methodologies. - 8-10 years of experience at work - B.E B.Tech M.C.A 

EEOC and Veteran Documentation
During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.
At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all 
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.

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What are Sutherland perks and benefits

Remote work policy

Short term disability

Paid maternity

About the company

Industry: Technology: Software

We make digital human™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences!   Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow.   For ...