Account Manager

Sysco

3.7

(27)

Tolleson, AZ

Why you should apply for a job to Sysco:

  • 59% say women are treated fairly and equally to men
  • 70% would recommend this company to other women
  • 69% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Sysco provides you with four medical plan options so you can select the one that’s right for you and your family.
  • Sysco offers a generous 401(k) plan with automatic and matching contributions to help you build your retirement savings.
  • Sysco’s Perks at Work Colleague Discount Program offers you thousands of discounts on items like cars, computers, TVs, food, and apparel.
  • #R150463

    Position summary

    is position is responsible for building relationships with new and existing accounts up to 50% of their time. The main focus is to provide excellent customer support to Sysco customers and ensure last mile issue resolution.

    Duties and Responsibilities:

    • Manage assigned customers/concepts and handle last mile activities to ensure customer receives product timely and accurately; collaboration with CSM that handles same concepts/customers, partners with transportation, merchandising, and contract sales teams to drive outcomes and influence customer interactions. Liaise with back office and communicate to customer regarding items such as prod credit, special orders, etc.

    • Liaise with local contract sales organization to implement direction, best practices via GSC; act as role model for best practice

    • Utilize CRM tool for account management which includes managing tasks, communicating across selling team, ensure customer data is accurate

    • Build and maintain customer relationships as appropriate; in person visits based on customer needs and contracts

    • Able to have challenging conversations with internal and external stakeholders

    • Responsible for appropriate escalation as needed

    Education Required:

    • High school diploma

    Education Preferred:

    • Bachelors degree

    Experience Required:

    • 3+ years prior outside foodservice account management or B2B sales experience

    Experience Preferred:

    • 5+ years prior foodservice account management, B2B sales experience within restaurant, GPO background

    Licenses/Certifications Required:

    • Valid driver's license with a driving record that meets Company insurability standards

    Skills and Abilities:

    • Knowledge of Sysco Products, ordering procedures and credit terms

    • Proficient with customer service management and able to partner cross-functionally

    • Ability to manage end to end initiatives through challenging deadlines

    • Excellent organizational and project management skills, including the ability to provide top notch customer service to multiple customers simultaneously

    • Able to thrive in a fast-paced and changing work environment

    • Expert in Microsoft Office

    • Continuously learn existing and new Sysco technologies

    • Demonstrated experience with and working knowledge of Sysco customers, preferred

    Physical Demands:

    Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.

    Travel Requirements:

    May need to travel to visit local customers

    BENEFITS INFORMATION:
    For information on Sysco's Benefits, please visit https://SyscoBenefits.com

    OVERVIEW:

    Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.

    We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

    AFFIRMATIVE ACTION STATEMENT:

    Applicants must be currently authorized to work in the United States.

    We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

    This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

    Why you should apply for a job to Sysco:

  • 59% say women are treated fairly and equally to men
  • 70% would recommend this company to other women
  • 69% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Sysco provides you with four medical plan options so you can select the one that’s right for you and your family.
  • Sysco offers a generous 401(k) plan with automatic and matching contributions to help you build your retirement savings.
  • Sysco’s Perks at Work Colleague Discount Program offers you thousands of discounts on items like cars, computers, TVs, food, and apparel.