Bilingual Customer Service Representative - Spanish and English

Sysco

3.7

(27)

Everett, WA

Why you should apply for a job to Sysco:

  • 59% say women are treated fairly and equally to men
  • 70% would recommend this company to other women
  • 69% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Sysco provides you with four medical plan options so you can select the one that’s right for you and your family.
  • Sysco offers a generous 401(k) plan with automatic and matching contributions to help you build your retirement savings.
  • Sysco’s Perks at Work Colleague Discount Program offers you thousands of discounts on items like cars, computers, TVs, food, and apparel.
  • #R108926

    Position summary

    customer needs as quickly and accurately as possible.

    RESPONSIBILITIES

    • Answer all incoming concerns/needs from all customers

    • Key pick-up request, Handle transportation/routing on delivery questions

    • Process will-call orders

    • Provide customers with invoice copies.

    • Process credits

    • Maintaining Call list

    • Monitor orders before the cut-off

    • Communicate regularly with the AE (account executives) and customers.

    • Manage the same-day deliveries for OPCO (operating company)

    • Perform other duties as directed by Supervisor.

    QUALIFICATIONS
    Education

    • High school diploma or equivalent.

    Experience

    • 1 year prior outside foodservice sales coordination or customer support experience

    • Preferred: Previous call center experience

    Professional Skills

    • Strong telephone communication skills

    • Able to work in a fast pace environment

    • Ability to sit and work at a PC for extended periods

    • Proficient in MS Office

    HOW WE PROTECT OUR COLLEAGUES

    COVID-19 Precaution(s):

    • Personal protective equipment and masks provided

    • Temperature screenings

    • Social distancing guidelines in place

    • Sanitizing, disinfecting, and cleaning procedures in place

    OVERVIEW:

    Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.

    We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.

    AFFIRMATIVE ACTION STATEMENT:

    Applicants must be currently authorized to work in the United States.

    We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

    This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

    Why you should apply for a job to Sysco:

  • 59% say women are treated fairly and equally to men
  • 70% would recommend this company to other women
  • 69% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Sysco provides you with four medical plan options so you can select the one that’s right for you and your family.
  • Sysco offers a generous 401(k) plan with automatic and matching contributions to help you build your retirement savings.
  • Sysco’s Perks at Work Colleague Discount Program offers you thousands of discounts on items like cars, computers, TVs, food, and apparel.