Head of Consumer Deposits Product Innovation (US)

nal & Commercial Banking
Job Description:

Job Description Summary:

This role is accountable for defining and advancing the innovation strategy for TD's U.S. consumer deposits portfolio. This role leads the identification, validation, and delivery of new deposit products, features, and enhancements that drive customer value, deposit growth, and competitive differentiation. The role partners closely with business, technology, risk, compliance, and legal stakeholders to translate customer insights into compliant, scalable product solutions aligned with TD's business strategy and regulatory expectations.

Depth & Scope:

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required

• Provides strategic leadership across the U.S. consumer deposit innovation portfolio, guiding priorities from customer discovery through business case approval and delivery

• Owns the U.S. deposit innovation roadmap, identifying opportunities across products, features, channels, and customer segments to support growth, engagement, and profitability

• Assesses portfolio performance using customer insights, market trends, competitive intelligence, and key performance indicators to inform innovation priorities and recommendations

• Influences enterprise decisions related to product design, pricing, features, and value propositions through strong partnership with Product, Distribution, Marketing, Technology, Risk, Compliance, and Legal teams

• Ensures all innovation initiatives adhere to applicable consumer protection laws, deposit regulations, KYC, AML, and internal risk management policies, partnering early with control functions to identify and mitigate risk

• Operates with a U.S. geographic mandate, supporting TD's U.S. Consumer Deposits and Payment Products business and its diverse customer segments and distribution channels

• Exercises strategic judgment and decision authority within a 1A Line of Defense, balancing customer experience, revenue, cost, and risk considerations

Education & Experience:

• Bachelor's degree required; advanced degree in Business, Finance, Economics, Marketing, or a related field preferred

• 10+ years of progressive experience in product management, product innovation, strategy, or customer experience roles within financial services, with a strong focus on consumer banking and deposit products

• Proven experience leading end‑to‑end product or innovation lifecycles, including customer discovery, market and competitive analysis, business case development, prioritization, and delivery of scalable solutions

• Strong working knowledge of U.S. consumer deposit products, pricing constructs, distribution channels, and customer segments, with a proven ability to drive deposit growth, engagement, and profitability

• Experience operating within a highly regulated financial services environment, with working knowledge of applicable consumer protection laws, deposit regulations, KYC, AML, and internal risk management frameworks

• Proven ability to partner and influence across cross-functional teams including Technology, Risk, Compliance, Legal, Marketing, and Distribution teams to deliver compliant, customer‑centric solutions

• Demonstrated leadership capabilities, including influencing senior stakeholders, exercising sound judgment, and balancing customer experience, revenue, cost, and risk considerations

• Strong analytical, strategic thinking, and communication skills, with the ability to translate customer insights and data into clear recommendations and actionable innovation roadmaps

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel - Occasional

• International Travel - Occasional

• Performing sedentary work - Continuous

• Performing multiple tasks - Continuous

• Operating standard office equipment - Continuous

• Responding quickly to sounds - Occasional

• Sitting - Continuous

• Standing - Occasional

• Walking - Occasional

• Moving safely in confined spaces - Occasional

• Lifting/Carrying (under 25 lbs.) - Occasional

• Lifting/Carrying (over 25 lbs.) - Never

• Squatting - Occasional

• Bending - Occasional

• Kneeling - Never

• Crawling - Never

• Climbing - Never

• Reaching overhead - Never

• Reaching forward - Occasional

• Pushing - Never

• Pulling - Never

• Twisting - Never

• Concentrating for long periods of time - Continuous

• Applying common sense to deal with problems involving standardized situations - Continuous

• Reading, writing and comprehending instructions - Continuous

• Adding, subtracting, multiplying and dividing - Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at [email protected]. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.