Store Supervisor - Stratford

nd our Customers

• Drives operational excellence in the Store, including but not limited to cash handling, vault management, control of negotiable items, preventing fraud, managing controllable expenses, promoting integrity, Customer privacy and Employee safety
• Demonstrates proficiency with instructing others in performing a variety of transactions; performs advice functions including account openings and consumer loans
• Requires knowledge and understanding of a range of products, services, and processes to have ownership/oversight of simple to complex daily branch administrative duties to include operational excellence and Customer resolution
• Provides day-to-day team leadership, work direction, coaching to ensure effective and efficient delivery of service/advice activities and/or solutions while maintaining operational compliance in Store cash controls and procedures as well as regulatory guidelines
• Coaches Teller and platform team on financial transactions, Customer experience, effective referral opportunities and operational excellence
• Supervises activities related to the Teller line and platform from Operations, Customer Experience and advice activities; including Teller and platform Coaching and performing effective lobby leadership
• Partners with Store Leadership to achieve both Store and individual performance metrics

Our Commitment to Diversity, Equity, and Inclusion
At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.

Accommodation
If you are a candidate with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@https://td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

How We're Helping Make an Impact in Communities
TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.

We look forward to hearing from you!