Director of Corporate Applications

Region / Function: North America / IT

Location: Remote

Reports To: VP, Digital Products 

Key Relationships:

ITLT, All North America IT teams, IT Business Partners, PMO, Group products team, external vendors/partners related to supported products, appropriate North America functional teams 

Job Summary:

This role leads development of one or more digital products and services. Responsible for development, delivery, and support of the digital product(s).  He/she will work closely with IT PMO, business partners, and others in IT to provide quality digital solutions to meet business needs.

Key Performance Indicators: 

• Product delivery metrics – (velocity, code coverage, code stability, vulnerability, actual security incident, defects, etc.)

• Service level performance metrics – (reliability, availability, maintainability, etc.)

• Problem resolution & RCA

• Colleague retention and engagement

• Meet CapEx/ OpEx utilization target

• Develop and maintain digital product roadmap (at least 1 year out)

Principal Duties and Responsibilities:

• Experience in ERP application development and support for finance, accounting, and distribution.

• Develop product roadmaps for financial applications such as JD Edwards, Navision and loan management suites.

• Support procure-to-pay processes and applications for the procurement and accounts payable functional areas.  

• Develop overall strategy and vision for human resources applications including Workday, Xactly sales compensation, and integrations with third party providers.

• Ensure all applicable systems meet internal and external audit requirements and are in compliance with Sarbanes-Oxley(SOX) polices. 

• Work closely with the VP of Digital Products, business partners, IT PMO and other stakeholders (QA, operation, etc.) to deliver quality digital products to meet business and operational needs

• Building and managing high-performing product teams (direct reports, indirect reports, and third-party service providers) that are  fully accountable for delivering and supporting quality digital products

• Responsible for managing and coordinating analysis, design, development, testing, and maintenance of software and applications (SDLC)

• Identify key metrics (KPIs) for new features and socialize at all levels from within product team, to tech delivery partners, to IT executive leadership team

• Develop software with security-first and mindset

• Implement shift-left strategy for quality improvement

• Define the digital strategy, vision, and roadmap in alignment with business goals. Support developing a 3-year product roadmap.

• Help senior IT leadership with building Annual Operating Plan

• Develop short and long-range product and service strategies and plans. Oversees the execution of operating plans (within budget) for specified areas of product responsibility.

• Develop operational policies to ensure competitive advantage in requirements gathering, design, development, testing, implementation and maintenance of software solutions.

• Responsible developing and maintaining runbooks/documentations for product support

• Overseeing the maintenance to existing applications (non-future state) where needed

CANDIDATE SUMMARY

Required Experience:

• 15+ years of software/application development experience

• 8-10 years of IT management experience developing and delivering digital products. 

• 5+ years’ experience managing multiple people leaders (manager and sr. manager)

• Has worked in three or more of the following IT functions: Application Development, Application Support, Application Architecture, Service Delivery, COTS software/vendor management.

Required Leadership Traits and Characteristics:

• Excellent written, presentation and verbal communication skills

• Collaborative and servant leader

• Foster inclusive culture

• Communicate effectively with your team, peers and stakeholders (business, external vendors etc.).

• Problem solving/RCA (root cause analysis), and proactive (prevent issue proactively) mindset. 

• Develops employees through training and development opportunities; builds and maintains employee morale and motivation; ensures the team is appropriately staffed with required competencies

• Building & fostering relationships across digital product teams 

Formal Education, Qualifications or Training:

• 4 Year degree in Information Technology, Business or related field required

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Incumbent must be prepared to:

• Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.

• Sitting for long periods of time while using office equipment such as computers, phones and etc.

• Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment.

• Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment.

Incumbent is required to have:

• Close visual acuity to perform detail oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm’s reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screen and expansive reading.

Incumbent will be subject to:

• Inside working conditions: The change of building environment such as with or without air conditioning and heating.

Our companies are proud to be Affirmative Action (AA) and Equal Opportunity Employers (EOE) inclusive of veterans and those with disabilities.

California residents click here to review your privacy rights. tinyurl.com/CANotice2023