Manager, SHE Market

Act as a change agent and catalyst to drive continuous improvement and sustainability in pursuit of a Safety First Always culture by working at multiple operational levels, including market leadership, regional and branch management, field operations teams, and all Rentokil-Terminix lines of business.

• Establish a performance-based, integrated business partnership with field operations
• Contract with leadership around on-going support needs and establish a defined business rhythm to ensure effective communication and feedback
• Provide strategic, technical support to Market leadership as needed to accomplish annual SHE goals and objectives
• Assist in implementation of the enterprise-wide SHE Loss Improvement Plan (LIP)
• Assist in development and delivery of SHE training as needed.  Training delivery can be hands-on in the field, branch classroom style,  or large groups such as Market/Region/Branch meetings.
• Provide timely response to emergency events to support field leaders and act as the lead liaison for government agencies,
• Provide leadership,  be the subject matter expertise, and provide operational support for major incidents and regulatory inspections. 
• Attend key Market and Regional Leadership meetings and provide updated SHE metrics and relevant SHE information
• Coach operations teams in conducting root cause investigations of incidents/injuries/near miss events
• Provide timely communications for incidents/injuries/near miss events
• Appropriately influence company strategy as related to SHE compliance and program implementation at the Market, Region and Branch level
• Monitor market-level SHE trends and performance and contribute to the development of actions for loss improvement
• Support compliance inspections of facilities and job sites with priority focus on locations with elevated losses
• Identify any deficiencies and develop appropriate corrective actions to assure protection of the health and safety of teammates, customers, and the environment
• Support and conduct management observations of field operations and provide feedback to leadership to reinforce safe behavior and coach at-risk behavior
• Provide timely resolution of all internal and external customer safety questions and concerns
• Ensure compliance with company and federal/state SHE standards through branch visits, field audits and continuing education.
• Proactively support branch safety meetings and safety advocates when possible and coordinate collaborative resolution of issues and concerns

Required Experience

• 5+ years’ experience as a SHE professional
• Knowledge of SHE-related regulatory and reporting requirements, including OSHA, EPA, DOT, FIFRA, workers’ compensation, and other relevant regulations
• Experience managing SHE requirements in a distributed service environment across various geographies highly desirable
• Exceptional leadership,communication and organizational skills.

Required Leadership Traits and Characteristics

• Ability to demonstrate a thorough understanding of the principles of SHE management and the development and implementation of effective SHE management systems.
• Ability to demonstrate commercial awareness and a thorough understanding of the commercial benefits of effective SHE management.
• Ability to prioritize and manage several projects concurrently
• Ability to collaborate with operations, SHE teammates and contribute to the annual operating plan
• Ability to build and maintain strategic performance-based partnerships within operations
• Self-starter with ability to analyze problems while demonstrating ability to work collaboratively within a team to develop solutions
• Excellent interpersonal and collaboration skills dealing with all levels of employees, customers, and management
• Excellent communication skills with demonstrated ability to influence internal stakeholders
• Strive towards making a positive impact on society and the environment across the global spectrum establishing Rentokil-Terminix as a leader in this space.

Formal Education, Qualifications or Training

• Bachelor’s degree in occupational health and safety, environmental engineering, organizational psychology, organizational development or related field.
• Professional certification preferred (CSP, SHMM, CIH, PE, etc)
• Proficient in Microsoft Office software applications, especially PowerPoint, Word and Excel

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