At AES, we raise the quality of life around the world by changing the way energy works. Everyone makes an impact every day in our small, global teams. Apply here to start an extraordinary career today.
We are looking for an Electrical Utility Control Center Supervisor!
Under general guidance is responsible and accountable for the continuous safe and efficient operations and/or maintenance of an assigned functional area of responsibility. Provides supervision, leadership and training to others through day-to-day contact. Provides technical advice and counsel for difficult projects. Prioritizes, directs, monitors and evaluates performance of direct reports within the reporting organization. Prepares, controls and administers project budgets to achieve maximum business results relating to overall performance, cost efficiency and reliability.
Makes complex operating, engineering and economic decisions involving the restoration of customer’s service following system emergencies and coordinates the distribution system effort with the Transmission Control Center and Electric Services
Maintains a work environment that promotes good customer service, striving to economically meet customer requests within the timeframe requested.
Maintains a safe, professional work environment that offers employees challenging and meaningful work and opportunities to develop their skills and talents
Directs the preparation and execution of contingency plans for operating the distribution system during natural disasters, civil disturbances and in other critical situations
Directs, plans and arranges work schedules to meet both unscheduled and regular work; participates in long-range Company planning with other departments and outside the Customer Operations
Directs departmental personnel regarding assignments; reviews records, reports and analyses related to the department’s work; participates in such work as may be required to meet normal and emergency conditions
Directs Service Dispatch office personnel representing the Company to the customer in all matters regarding Company business and operation of the customer’s service during those hours when the main offices are closed
Works closely with the Customer Service Team during regular working hours
Forecasts a significant portion of the operation and maintenance budget and subsequent control of those expenses
High school graduate or equivalent
Five (5) years related experience
Advanced spreadsheet and computer skills
Available for all Distribution Operations shifts (24/7)
Post-secondary, vocational or technical training
Prior supervisory experience leading bargaining unit staff
Ability to work with people and have knowledge of industry practices relating to safe electric utility distribution system operations and the electric service restoration process
Knowledge of the job functions of a troubleman, lineman, switchman, service dispatcher, Transmission System Operators, and line patrolman during normal and emergency conditions
Good problem solving and resource management skills
Excellent computer skills to include Microsoft Suite, Excel and Access
Self-starter willing to work in a team environment and operate with a minimum of supervision
AES is an Equal Opportunity Employer who is committed to building strength and delivering long-term sustainability through diversity and inclusion. Respecting all backgrounds, differences and perspectives enables us to improve the lives of our people, customers, suppliers, contractors, and the communities in which we live and work. All qualified applicants will receive consideration for employment without regard to sex, sexual orientation, gender, gender identity and/or expression, race, national origin, ethnicity, age, religion, marital status, physical or mental disability, pregnancy, childbirth, or related medical condition, military or veteran status, or any other characteristic protected under applicable law. E-Verify Notice: AES will provide the Social Security Administration (SSA) and if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
Safety comes first at AES. To protect the health and safety of our people, customers, communities and partners, and to provide and maintain a workplace that is free of known hazards, AES requires all newly-hired people or current AES people applying for U.S.-based role(s), to be fully vaccinated against COVID-19 or be willing to be fully vaccinated against COVID-19 by their date of hire. Except where prohibited by law or not specifically covered in a collective bargaining agreement, new hires and transfers will be required to provide proof of vaccination during onboarding and periodically thereafter. This policy will comply with all applicable laws and is based on guidance from the Centers for Disease Control and Prevention and local health authorities, as applicable.
The world no longer thinks of energy as a matter of supply and demand. Now it’s a space for innovation and partnership. With this transformation comes a responsibility to work with a smarter approach, new thinking informed by past experiences, and with stronger collaboration between regulators and innovators, old systems and new technologies.
At AES, we partner with our organizations ...