(9-month Contract) Client Operations Analyst

Capital Group

4.2

(86)

Singapore

Why you should apply for a job to Capital Group:

  • 4.2/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 84% say women are treated fairly and equally to men
  • 91% would recommend this company to other women
  • 87% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Parental leave, and a Parental transition schedule where parents can work part-time up to six months after bringing home a child.
  • Flexible schedule can be adjusted to fit personal needs, depending on line of business and role.
  • 2-for-1 matching gifts for charitable contributions, with additional 3-for-1 matching gifts for select organizations.
  • #9680_JR2050

    Position summary

    externally with our outsourced transfer agency as well as internal stakeholders and clients including on the progress of client activities and any escalation items.

    • Builds a clear understanding of the function of all business areas, building and maintaining an effective network of strong working relationships with key stakeholders

    • Applies, designs and implements, business processes and procedures to support a risk-controlled environment within an effective governance framework. Continually identifying and implementing improvements to the control environment both within the team and working with broader stakeholders.

    • Contributes to internal projects focused on improving Capital's value proposition as it relates to client operations

    Experience:

    • The ideal candidate has 3-5 years experience of working within the fund investor servicing or coordination team of an asset management company with a global or Asia client base

    • A highly-organized, self-driven and committed team player with intellectual curiosity to learn and expand knowledge

    • Demonstrates ability to apply knowledge of industry regulations and best practices to work assignments, has experience of and exhibits a Continuous Improvement mindset

    • Ability to work effectively and efficiently on multiple projects simultaneously in a fast-paced, demanding and ever changing environment while maintaining the highest standard and attention to detail

    • Proven track record of excellent customer service

    • Professional approach to escalation, prioritization and problem solving

    • Fluent in English, with strong verbal and written communication skills, and a track record of effective communication with colleagues, counterparties and clients

    In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital's annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

    You can learn more about our compensation and benefits here .

    We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.

    Why you should apply for a job to Capital Group:

  • 4.2/5 in overall job satisfaction
  • 4.5/5 in supportive management
  • 84% say women are treated fairly and equally to men
  • 91% would recommend this company to other women
  • 87% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Parental leave, and a Parental transition schedule where parents can work part-time up to six months after bringing home a child.
  • Flexible schedule can be adjusted to fit personal needs, depending on line of business and role.
  • 2-for-1 matching gifts for charitable contributions, with additional 3-for-1 matching gifts for select organizations.