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Claims Operations Assistant

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The Hartford

4.5

Hartford, CT

Why you should apply for a job to The Hartford:

  • Ranked as one of the Best Companies Where CEOs Support Gender Diversity in 2022

  • 4.5/5 in overall job satisfaction

  • 4.5/5 in supportive management

  • 77% say women are treated fairly and equally to men

  • 88% would recommend this company to other women

  • 95% say the CEO supports gender diversity

  • Ratings are based on anonymous reviews by Fairygodboss members.
  • The Professional Women’s Network (PWN) provides professional support, growth, advancement and networking to enable greater gender balance.

  • The Hartford offers diversity awareness training known as Appreciating Differences and Managing Inclusion.

  • Employees will be provided with leave of up to four weeks and paid at a rate of 100 percent of their base pay.

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    Position summary

    You are a driven and motivated problem solver ready to pursue meaningful work. You strive to make an impact every day & not only at work, but in your personal life and community too. If that sounds like you, then you've landed in the right place.

    The Hartford's Claims Centralized Operations Group is seeking a highly motivated individual to join their team. This role is responsible for providing support to the Claims organization. 

    WHAT ARE THE RESPONSIBILITIES OF THE POSITION? 

    • Assisting multiple lines of business with operations duties

    • Analysis & resolution of both routine and complicated work requests

    • Financial transaction processing and regulatory compliance

    • Meeting & exceeding hard deadlines

    • Business and IT project work

    • Continuous process improvement

    • New claim triage and assignment process

    • May be required to assist with customer calls

    Qualifications:

    We are looking for individuals with consistent high level of performance and achievement over career span as well as demonstrated efforts and achievement toward self-development. This position requires a dynamic individual to supplement a high performing team with excellent customer service acumen. The ideal candidate will also have the following qualifications: 

    • Must be consistently successful in their current position

    • Self-motivated

    • Excellent analytical aptitude

    • Exceptional customer service skills

    • Strong written and verbal communication skills

    • Proven organizational abilities for a fluctuating and multi tasked environment

    • Demonstrated ability to collaborate and work effectively with others

    • Work independently when required

    • Proficient in Microsoft Office applications

    • Ability to learn complex software applications

    • Able to lift boxes up to 35lbs

    • High School Graduate.  College degree preferred

    • Hours are Monday - Friday 8:30 AM - 5:00 PM. May require occasional overtime

    • Core Talent, Data, and Customer Focus DNA Badges strongly preferred for current Claims staff.

    WHAT ELSE CAN YOU TELL ME?

    This position can be located within our Hartford, CT office. Job performed fully on site for the first 90 days with opportunity for occasional remote work up to 3 days per week after training period.  

    Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

    Compensation

    The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

    $40,685 - $61,027

    Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

    About Us | Culture & Employee Insights | Diversity, Equity and Inclusion | Benefits

    Technician Claims - CH10FN


    Skills:

    What are The Hartford perks and benefits

    Lactation facilities

    Fertility

    Elder care

    Child care subsidies

    About the company

    44934

    The Hartford

    Industry: Insurance: Property & Casualty

    As an insurance company, we're in the business of helping others. For more than 200 years, we’ve done so, and continue to, with property and casualty insurance, group benefits and mutual funds. But we’re also committed to making sure our impact goes far beyond an insurance policy. And our employees come together – no matter where they’re located - in pursuit of that common goal. ...

    Why you should apply for a job to The Hartford:

  • Ranked as one of the Best Companies Where CEOs Support Gender Diversity in 2022

  • 4.5/5 in overall job satisfaction

  • 4.5/5 in supportive management

  • 77% say women are treated fairly and equally to men

  • 88% would recommend this company to other women

  • 95% say the CEO supports gender diversity

  • Ratings are based on anonymous reviews by Fairygodboss members.
  • The Professional Women’s Network (PWN) provides professional support, growth, advancement and networking to enable greater gender balance.

  • The Hartford offers diversity awareness training known as Appreciating Differences and Managing Inclusion.

  • Employees will be provided with leave of up to four weeks and paid at a rate of 100 percent of their base pay.

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