Regional Vice President, Orlando

You are a driven and motivated problem solver ready to pursue meaningful work. You strive to make an impact every day & not only at work, but in your personal life and community too. If that sounds like you, then you've landed in the right place.

RVP, Orlando Regional

Reporting to the Southeast Division Executive, the Middle Market Regional Vice President will provide innovative and bold sales and marketing leadership for the Orlando Regional Office to achieve operating plan goals and objectives.

The RVP is responsible for the attainment of superior customer service, employee satisfaction, and the establishment of The Hartford as the provider of choice for its customers. This entails creating an environment which supports and motivates the team and its individual team members to develop expert technical, sales and customer service skills. It also requires working with the other members of the management team to establish partnership relationships with matrix partners, their staff and agents in order to significantly increase the penetration of existing agents and to attract and sell The Hartford to new agents.

RESPONSIBILITIES:

Sales and Underwriting Management • Ensure functional and regulatory integrity of the book of business and overall compliance with The Hartford’s guidelines, policies, service standards and levels of authority. This requires overseeing the Quality Analysis process and ensuring its effectiveness, consistency, timeliness and fairness.

• Coach Managers in the performance of their roles to ensure consistent practice of Sales Excellence discipline.

• Lead, direct and manage all activities of the Middle Market Regional Office Management Team to achieve maximum effectiveness in the execution of initiatives and the achievement of objectives broadly across all segments.

• Regularly monitor the progress of the business development team(s) against agreed upon performance commitments and initiatives and identify and implement specific initiatives to address performance shortfalls. Distribution Management

 • Build a set of initiatives to capitalize on greatest opportunities and grow profitably in the territory, including identifying agents we will work with, what business we need from each of them and what capabilities are required to achieve the plan.

• Implement initiatives effectively, including managing relationship with agents and brokers and aligning resources with greatest opportunities.

 • Actively manage the flow and mix of business to ensure that long-term financial outcomes are optimized. Territory Business Leadership

• Manage book of business - Monitor financial metrics to identify trends and anticipate future outcomes. Use financial discipline to guide business decisions.

 • Intimately know and understand the territory, including competitors, agents and brokers, the market, and social and economic trends impacting the territory, broad industry trends and impact in order to identify and prioritize opportunities.

• Build an effective network of relationships within the Division and Home Office to use his or her insight to the market, key producers and competitors to influence processes, strategies and product offerings in order to promote financial success. People Management

 • Create and sustain a high performing team through knowing and recruiting the best talent, maximizing the skills, flexibility and potential of the professional staff and minimizing employee initiated turnover through effective management/leadership and human resources administration.

 • Assess performance and potential accurately and align rewards with assessments of talent, through the effective administration of performance evaluations, compensation plans, development and/or action plans.

• Develop a pipeline of future leadership talent for the enterprise.

• Build and leverage diversity within the organization. Imbed a culture in which employees follow willingly and enthusiastically.

 • Lead change effectively.

QUALIFICATIONS:

• Bachelor’s degree required. Advanced degree a plus.

• CIC or CPCU designation or working toward such designation preferred.

• 10+ years of combined progressive experience within commercial underwriting, sales and supervision.

• In depth knowledge of Commercial underwriting principles.

• Demonstrated proficiency in sales, customer service, technical and leadership.

 • Demonstrated strategic thinking skills including an ability to understand customer needs, find new growth and operational improvement opportunities and develop innovative marketing strategies and creative customer solutions.

• Strong business knowledge and decision-making skills including an ability to exercise sound business judgment, leverage market and competitor intelligence, apply financial acumen and negotiate for success.

• A commitment to operational excellence including an ability to hold others accountable, establish priorities, execute business processes, and build customer-focused service processes.

• Ability to develop effective and productive relationships, including relationships with key customers as well as internal staff. Well-honed influence management skills.

• Proven track record in leading and managing others including engaging a workforce, building a talented organization, driving diversity and inclusion, coaching, and developing staff, leading change, and promoting a high-performance culture. Committed to continuously developing own business and leadership skills.

• Consistent, high level of performance and achievement over the career span

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$187,440 - $281,160

Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

About Us | Culture & Employee Insights | Diversity, Equity and Inclusion | Benefits

Regional Vice President - UQ05TE