You are a driven and motivated problem solver ready to pursue meaningful work. You strive to make an impact every day & not only at work, but in your personal life and community too. If that sounds like you, then you've landed in the right place.
The Sr. Claim Representative is a claim handling role within Complex Claims Unit - Construction (CCU-CD). CCU is a highly specialized claim organization responsible for the management of construction defect and construction related claims involving bodily injury and property damage. Claims in CCU are often associated with complex fact patterns requiring contract analysis, and coverage issues that may involve multiple years and types of insurance coverage. CCU claims also commonly involve litigation, require subject matter expertise to manage and can involve higher exposures.
The Sr. Claim Representative will demonstrate the ability to timely manage low to medium exposure accounts exhibiting claim knowledge with an analytical focus. Other responsibilities include:
Work effectively with customers and business partners in the management of claims;
Review and analyze complex policies and coverage parts;
Write and articulate coverage positions;
Conduct investigations regarding claims and/or lawsuits;
Manage litigation and budget;
Make liability and damages assessments;
Pursue coverage and liability risk transfer against other liable parties and insurance carriers;
Conduct independent more complex negotiations and articulate coverage/liability positions;
Attend mediations and trials, as necessary;
Manage expenses, reserves and financial transactions;
Maintain up to date claims metrics.
The Senior Claim Representative role can be a 100% remote/work from home (within the US) or based in Hartford, CT office with 10% or more travel required as business needs dictate.
3+ years claim handling or equivalent experience;
Strong verbal and written communication skills;
Strong analytical, problem solving and critical thinking skills;
Strong customer service and active listening skills;
Strong time management and organization skills;
Negotiation and conflict resolution skills;
Working knowledge of MS Office especially Word and Excel.
3+ years of construction defect claim handling experience;
Active Property & Casualty State Insurance Adjuster license.
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$58,000 - $87,000
Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
Sr Representative Claims - CH08BE
Child care subsidies
As an insurance company, we're in the business of helping others. For more than 200 years, we’ve done so, and continue to, with property and casualty insurance, group benefits and mutual funds. But we’re also committed to making sure our impact goes far beyond an insurance policy. And our employees come together – no matter where they’re located - in pursuit of that common goal. ...