#R2520586_Remote
servicing of clients within a team of consultants who will be servicing a book of business virtually.
This position is 100% remote and can be hired at different levels depending on background and experience.
RESPONSIBILITES:
Create service strategies for clients that address trends and provide a strong customer experience
Be creative leader in the development and service execution of virtual tools and resources
Work in a highly collaborative environment and participate in a team approach, engaging with our underwriters and other business partners, to deliver sound business decisions
May be assigned cross functional projects that assist our segment partners in meeting goals, outlined in both the local Risk Engineering and regional office operating plans
Provide Risk Engineering technical consultations to a diverse book of business by providing virtual surveys and/or services where applicable for complex businesses
Perform Risk Engineering consultations to underwriting and agents providing expectations of virtual customer service engagements
Provide ongoing technical support to policyholders, producers, and other customers to help them with safety and health issues through recommendations that are designed to reduce losses (known and potential) and solve business problems
Assist in creating/implementing innovative virtual tools and resources to promote and enhance the experience of the client provided with virtual services
QUALIFICATIONS:
A bachelor's degree and minimum of 3 years of risk management and Risk Engineering work experience. Direct work experience in Risk Engineering/related is a must. A bachelor's degree in the following fields of study preferred: Safety Management, Risk Management and Insurance, Business Management, Industrial or Environmental Engineering, Biology, or other Science Majors.
A professional designation or 5+ years of experience risk management and Risk Engineering and willing to attain a professional designation within 24 months of joining The Hartford
An understanding of commercial lines insurance required
High personal drive and self-motivation to work independently
Above average analytical skills
Strong consultative & relationship building skills to work quickly and successfully in our fast-paced service focused environment
Effective oral and written communication skills
Broad based knowledge with risk management and Risk Engineering technical disciplines
A CSP, CHST, ARM or other safety related designation desired, or must be willing to attain professional designations
Working remotely and with the advancement of this virtual service model, very strong computer skills and other tech equipment/software are needed to work in MS Office Suite of products and other products
Up to 10% of overnight travel may be required, though most work will be done remotely. Ability to travel for work via air, rail, or automobile.
Bilingual capabilities are a plus
INTERNET REQUIREMENTS:
For full-time, occasional, part-time, or remote positions: (1) high speed broadband internet service is required, we do not recommend or support DSL, wireless, Wi-Fi, Hotspots, Fiber without a modem and Satellite; (2) Internet provider supplied modem/router/gateway is hardwired to the Hartford issued computer with an ethernet cable; and (3) minimum upload/download speeds of 100MB download/10MB upload will be required. To confirm whether your Internet system has sufficient speeds, please visit http://https://www.speedtest.net from your personal computer.Speedtest by Ookla - The Global Broadband Speed Test. Use Speedtest on all your devices with our free desktop and mobile apps.
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$102,400 - $153,600
Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
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