Business Analyst

Legal Technology - Senior Business Analyst

As an employee at Thomson Reuters, you will play a role in shaping and leading the global knowledge economy. Our technology drives global markets and helps professionals around the world make decisions that matter. Whether solving for today’s challenges or tomorrow’s aspirations, you will work with the industry’s brightest thinkers on diverse projects, creating next-generation solutions that deliver powerful results. As the world’s leading provider of intelligent information, we want your unique perspective to create the solutions that advance our business—and your career.

As a Senior Business Analyst, you join our Content Research Modernization project team to contribute to the successful re-imagining and modernization of Thomson Reuters middle tier content platform. You will work with the Business Owners, the Development and Project Teams to successfully analyze requirements. You will also collaborate on best practices for the team. 

MAJOR AREAS OF ACCOUNTABILITY:

• Responsible for elicitation, analysis, validation, and documentation of clients’ business needs and requirements.
• Reviews, elicits, and writes formal specifications and communicates business requirements between development and client to design and implement business solutions.
• Develops and improves business processes within the technology and business organizations and understands client requirements, specifying and analyzing these to a sufficient or expert level of detail to ensure clarity of definition.
• Recommends and validates technical solutions to meet requirements based on understanding of how technical solutions will impact the business and stakeholders as required.
• May work on significant & unique issues requiring evaluation of intangibles and use expertise to provide solutions to complex problems.
• Provides technical guidance to less experienced analysts on tasks.
• Responsible for building and maintaining a relationship with customers; may include collaborating with Professional Services & outsourcing functions.
• Monitors and uses a structured requirements process to assess near-term needs.
• May research and analyze current processes and recommends tools for implementation within a project department or division that meets user requirements and is cost effective.
• Monitors and adheres to metrics to ensure customer satisfaction and recommends metrics.
• Ensures that implementation follows the design and directs modifications of the design, along with ensuring system assurance methodology is followed.
• Ensures change management and communication of change to management and/or client is done in a systematic way for complex projects
• Proactively identifies, recommends, and implements improvements to the process.
• Develops extensive understanding of multiple Thomson Reuters technologies, products, and services.
• Participates in short term planning sessions with a client to improve a business process

POSITION REQUIREMENTS:

Knowledge & Skill

• Specialist, experienced professional with extensive knowledge and skills gained through wide-ranging experiences in a field that requires diverse practices or procedures
• Recognized expert in their functional area or geography
• Deep knowledge of complex product, market and function in own area
• In-depth understanding of a Business Unit or function
• Works on issues of a diverse scope where analysis of situations requires skills and understanding of current industry trends

Scope of Impact

• Leads significant projects, programs, and business initiatives, demonstrating creativity and ingenuity
• Determines work priorities based on general direction from managers
• May manage budget for projects or programs within area
• Contributes to the development of new principles and concepts and Business Unit strategy
• Provides specialist advice to middle and senior management to resolve complex issues.

Strategic Planning & Decision Making

• Applies a broad perspective to identify innovative solutions
• Anticipates customer needs; assesses requirements and identifies new solutions
• Solves complex problems which may be multidisciplinary or require an in-depth evaluation of variable factors
• Makes decisions in non-routine situations applying considerable interpretative thinking

Customer Focus (Relationships - Internal/External)

• Develops strong relationships and negotiates with key internal and external customers to identify future needs
• Communicates difficult and complex concepts effectively by altering communication style to the audience
• Gathers analyses and presents complex or sensitive information for discussion with more senior levels of management
• Influences others to adopt a point of view for ideas and initiatives

Preferred Knowledge and Skills

• Analytical Thinking
• Communication
• Influencing
• Key Performance Indicators (KPIs)
• Negotiation
• Presentations
• Problem Solving
• Technology Development
• Must be very detail oriented
• Must have experience working in a high-pressure, fast-paced environment and can multi-task
• Ability to interface and communicate with all levels of management and internal and external customers.
• Strong research and analysis skills
• Knowledge and understanding of technical engineering best practices (e.g., test driven development, continuous integration)
• Knowledge of Azure Dev Ops (ADO) a plus
• Proficient with creating / ‘grooming’ product backlogs, writing user stories and developing acceptance criteria
• Ability to effectively prioritize work in close alignment with business and IT stakeholders.

#LI-ROBERTTURNERPHR

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on thomsonreuters.com.