Delivery Program Manager

Are you passionate about the chance to bring your extensive Delivery experience to lead technology teams through complex, full life cycle implementation in a world class company?  The Digital Technology team is looking to add a Digital Delivery Program Manager to a well-established global digital team.  This position requires someone who is passionate learner, an independent thinker, works well collaboratively across multiple disciplines, and is comfortable working with a variety of people.  This is a chance to get in and make an immediate impact transforming the way our customers interact with us digitally as we shape the next generation of an enterprise wide Unified Experience.  Your work will be in the space of managing the financials, forecasting, resource model and delivery solution for the Digital Account Experience and Help Center value streams.  As a Digital Delivery Program Manager, you will be responsible for multiple projects of different complexities working with other senior project leads to ensure the technical aspect of the program is delivered on time and within budget. 

About the Role

As a Digital Delivery Program Manager, you will: 

• Be a Team Player: Work in a collaborative team-oriented environment, share information, value diverse ideas, interact with business & technical partner with cross functional and remote teams
• Be Curious & Innovative: Continuously update yourself with next generation delivery methodologies, delivery tools, and contribute to process improvements across programs
• Be an Agile Person: By respecting individuals & Interactions, collaborating with the business, responding to change quickly, & delivery working software as expected by the business.
• Be an Effective Communicator: Articulate complex issues to leadership, and share ideas, participate in discussions respectfully, and exhibit strong listening skills
• Take Ownership: Responsible financial and forecast of value stream, vendor relationships to ensure the best resources are obtained, monitor risks/mitigation strategies with stakeholders and strive for improving efficiency of scrum teams.
• Focus on reporting and analytics: Ensures timely and accurate completion of all internal project management reports including milestone, backlog/financial forecast, resource forecast, status and other reports, as requested. Ensures accuracy in relation to recording of all time and expense related to the project. 

About You

You’re a fit for the role of Digital Delivery Program Manager if you have:

Basic qualifications:

• Bachelor’s degree or equivalent work experience 
• Ten to Fifteen years managing all phases of software implementations with teams of five to fifteen producing revenue of $1m to $5m or more 
• Experience across the full software development lifecycle, preferably gained by having undertaken a multitude of project roles over their career 
• Strong leadership skills, with a demonstrable background of resource management, motivating and coaching 
• Proven ability to influence cross-functional team(s) without formal authority 
• Ability to work in an environment of change and uncertainty with sound judgment under pressure 
• Ability to manage a high volume of work and diverse range of projects and activities 
• Excellent communication skills, both verbal and written 
• Ability to communicate complex concepts in easy-to-understand terminology  
• Strong influencing and negotiating skills 

What’s in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your

personal and professional growth through:

• Hybrid Work Model: Currently, as part of our COVID-19 a majority of our employees are working remotely and following local COVID-19 bylaws and guidelines, with the majority of our offices planning to embrace a hybrid work environment consisting of in-office and remote work in 2022.
• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
• Wellbeing: Comprehensive benefit plans; company-wide Mental Health Day Off; Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
• Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social, and Governance (ESG) initiatives for local and global impact.

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We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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