Director, Product Management (FindLaw)

Within Thomson Reuters, FindLaw's product portfolio is the leading provider of business development solutions for law firms and home to the largest online destination for people with legal needs (www.findlaw.com).  Our integrated marketing solutions help law firms grow their practice through strategic marketing approaches that drive results.  The growth and success of our business is the direct result of our diverse teams of talent that are creative, dynamic, and just plain knowledgeable.  We recruit and retain the best professionals from across the country that bring an array of expertise to the table, including legal experts, tech talents, marketing wizards, data geeks, and digital strategists. 

Position Overview:

As a Director of Product Management within our FindLaw business, you will play a critical role in helping our law firm customers achieve their marketing and business development goals. FindLaw products drive new business for our law firm customers, via websites, search engine optimization (SEO), pay-per-click (PPC), social media and other marketing solutions.

In this role, you’ll lead a Product Management team and be responsible for strategically managing a product portfolio, applying & embedding customer/market feedback to identify, prioritize, and champion new product/enhancement initiatives. You will directly drive financial results, through effective go-to-market planning, pricing strategies, and by working cross functionally with stakeholders to deliver new sales, retention, profitability and revenue growth targets. You will help us build a best-in-class Product Management function, driving success with iterative and agile development processes, ongoing product road mapping, and nurturing of a culture of high customer focus.

About the Role:

In this opportunity as Director, FindLaw Product Management, you will:

• Attract, develop, lead and empower a team of 10+ Product Management professionals to achieve goals
• Leverage market, industry and customer knowledge to deliver digital marketing and software products to market; maintain an active 12-18 month pipeline for assigned product portfolio
• Develop & maintain a longer-term, compelling product vision
• Manage product portfolios to achieve high levels of customer satisfaction, customer retention, and ensure premium value delivery and differentiation in a highly competitive market
• Identify, prioritize and champion new product/enhancement business cases, working cross functionally with business stakeholder groups
• Support near and long-term financial growth objectives of assigned product portfolios, including market share, sales, revenue, profit and return on investment. 
• Partner with stakeholder groups to develop, deliver, and manage go-to-market strategies for new products/ enhancements, working cross-functionally with Marketing, Sales, Finance, Operations, and other stakeholder groups
• Influence pricing strategies in accordance with market environment, in depth customer understanding, and product value
• Apply best-in-class Product Management tools and principles to champion improvements in applied customer/market feedback, concept testing, agile/iterative delivery, and service-design concepts
• Manage assigned capital expense, maximizing value to customers, while delivering projects on time and on budget

About the You:

You’re a fit for the role of Director of FindLaw Product Management if you have:

• A Bachelor’s degree in Business, Management, Operations, Marketing, or equivalent; or a Bachelor’s degree in another discipline plus substantial Product Management experience, training and/or certification; MBA a plus

• 8+ years of progressively accountable product strategy, product lifecycle, product commercial management experience, with demonstrated results of success

• Experience leading Product Management professionals to achieve high degrees of customer satisfaction, and attaining commercial product goals

• Product leadership experience in serving either our core market (lawyers, small businesses) and/or our product verticals (digital marketing solutions – SEO, paid search, social; cloud-based small business applications)

• Experience identifying and implementing best in class Product Management tools/principles to efficiently manage and optimize a product portfolio

• Ability to synthesize multiple qualitative and quantitative inputs to develop, recommend, and pursue product strategy

• Exceptional story teller abilities; able to present and communicate complex information to various audiences and levels within the organization, including senior executives

• Ability to prioritize work, make tradeoffs, drive deadlines, and deliver projects on time, on budget

• Demonstrated experience nurturing a culture that celebrates diversity of thought, risk-taking, openness to new ideas, and a fail-fast mentality

What’s in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• COVID-19 Response: Currently, as part of our COVID-19 a majority of our employees are working remotely and following local COVID-19 bylaws and guidelines, with the majority of our offices planning to embrace a hybrid work environment consisting of in-office and remote work in 2022.
• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more
• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: work form anywhere (in country); caregiver paid time off, bereavement leave; company-wide Mental Health Day Off; Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing
• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking
• Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact
• Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency.  Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

#LI-GS1

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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