Director, Service Engineering – Platform Engineering (Cloud)

Director, Service Engineering – Platform Engineering

Our Service Engineering leader will be responsible for leading a global team of engineers focused on developing and providing product solutions more quickly and efficiently across our in the in the public cloud and on-premise estate. 

You will join our Platform Engineering organization, a fast-paced, energetic, and high performing team at the heart of Thomson Reuters.

About the Role

As Director, Service Engineering – Platform Engineering, you will report to the Vice President of Service Engineering and will:

• Collaborate with Service Architecture to collectively define and own the vision for the capabilities/services, aligning to company strategy and evangelizing throughout Thomson Reuters
• Partner with other leaders within Platform Engineering to craft creative solutions and patterns that can be leveraged across Product Segments
• Provide technical leadership and guidance for service engineering teams
• Drive cohesion, standards, and best practices across platform services and capabilities in collaborations with application teams, security, compliance, and external vendors
• Build a strong culture of engineering excellence and industry best practices
• Coach, develop, and lead a diverse global team of ~50 people

Engineering for the following capabilities is currently within the scope of this role:

• Cloud Landing Zones (AWS, Azure, GCP, OCI)
• Compute Services
• Cost Management and Compliance solutions
• Network Services

About You

You’re a fit for the role of Director, Service Engineering – Platform Engineering if you possess the following skills and experiences:

• Be a Cloud evangelist and advocate to push the envelope on what’s possible
• Provide leadership and direction to a team of Cloud engineers
• Collaborate with technology peers to identify prioritized areas for service development and improvement while evangelizing new solutions
• Partner with enablement and product delivery teams to increase adoption of shared capabilities
• Direct line management responsibilities for global teams, delivering performance reviews, and defining annual department goals/metrics
• Ability to flex styles to work well with a range of stakeholders from extremely technical engineers to non-technical business leaders.
• A management style that is collaborative, energetic, and results-oriented.

You must also have the ability to:

• Work with others to develop joint solutions and break down internal barriers.
• Share information openly, broadly & deliberately.
• Try new things, shift from “why we can’t” to “how we could”
• Reduce complexity
• Take ownership, acting with accountability and urgency
• Speak up, share ideas and encourage others to do the same

Additional Qualifications

• BS in Computer Science or equivalent with relevant work designing and engineering in cloud native applications.
• Leading application modernization efforts leveraging capabilities on AWS or Azure
• Experience with infrastructure automation, infrastructure as code, application networking/routing, and database automation
• Experience with containers and associated technologies including Docker, Mesos, and/or Kubernetes in production workloads
• Working knowledge of programming and scripting languages: Python, Ruby, Perl, Bash, Javascript or similar languages
• Passion for customer success via deep desire to exceed expectations and Service Level Agreements
• Certifications in AWS or Azure preferred.

What’s in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your

personal and professional growth through:

• Hybrid Work Model: Currently, as part of our COVID-19 a majority of our employees are working remotely and following local COVID-19 bylaws and guidelines, with the majority of our offices planning to embrace a hybrid work environment consisting of in-office and remote work in 2022.
• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
• Wellbeing: Comprehensive benefit plans; company-wide Mental Health Day Off; Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
• Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social, and Governance (ESG) initiatives for local and global impact.

#LI-SMT2

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on thomsonreuters.com.