The Professional Services Project Manager – Latin America is accountable for delivering professional services projects to Customers with best standards of quality and governance. He/she is the main point of contact for PS for customer satisfaction. Responsibilities include:
Be the interface of TR to the clients and manage the clients’ expectations during the project execution stage.
Manages one or more projects related to critical business goals for the global business partners
Develops and tracks to detailed project plans, including scope, schedules, resource plans, communication plans, risk mitigation plans and issue resolution plans
Manage the financial aspects of the project to ensure profit
Tracks and resolves issues across multiple TR and client work streams involved in the project.
Proactively identifies and provides mitigation plans for any potential risks to the project’s overall success.
Develops a professional rapport with the internal and client project teams that interfaces with client and maintain an excellent level of client satisfaction.
Reports status of the projects using TR selected tools to present the appropriate level of detail based on the target audience.
May act as primary interface with the client regarding deliverables, change requests, and sign-off on status and requirements.
Keeps healthy governance and successful project metrics and reports to the company
Keeps project’s revenue forecast and revenue realization according the revenue plan
Skill and Expertise
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Thomson Reuters is a leading provider of business information services. Our products include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news service – Reuters.