Implementation Specialist

Implementation Specialist (IS)

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

What you´ll Do: As an Implementation Specialist, you will manage small size or low complexity projects pertaining to the development and implementation of ONESOURCE products.

About the Role:

• Understands the cause and effect between successful customers/projects and Thomson Reuters's success (references, follow on sales, license renewal, market reputation)

• Performs technical or functional roles on medium sized projects led by a Thomson Reuters Project Manager, ONESOURCE Partner, or Customer.

• Travel Requirements: Depending on project assignments, the expectation is an average of between 25%-50% on an an‐ nual basis.   There may be time periods where the travel requirement exceeds 50% in a given month.

About You

You’re a fit for the role of Implementation Specialist if your background includes:

• Be an Agile Learner.  Demonstrating the ability to rapidly learn new knowledge and acquire new skills

• Remain Effective under Pressure.  Maintaining stable performance under pressure (such as time pressure or job ambiguity); handling stress in a manner that is acceptable to others in the organization.

• Be Tenacious.  Displaying determination, persistence and patience and being resilient in the face of adversity.

• Be effective at Change Receptivity.  Ability to demonstrate an openness and willingness to change behavior in response to new situations.

• Be Creative. Actively partner with your sales and marketing team members to consistently create new sales campaigns that will generate new, highly qualified sales opportunities that convert to revenue.

Requirements:

• Bachelor's degree in finance, accounting, computers science or related.

• Required Experience 2+ years of project management, professional services, software development, consulting experience or related experience.

• Excellent verbal and written communication (Spanish & English)

• Strong interpersonal skills (personable and professional)

• Ability to clearly convey key ideas and concepts to customers and key internal stakeholders

• High-powered analytical skills and the ability to understand concepts and situations that pass by many others

• Commitment to a schedule that coincides with the customer’s workday

• Must have the ability to achieve objectives by successfully interacting and collaborating with: Staff level team members in ONESOURCE Engineering, Product Management, Customer Support, and Sales.

• Background as a PM, OR Indirect Tax only:  hands on Office

• Developer or Analyst in enterprise software products/services/applications (e.g. Oracle, Microsoft, SAP, NS, WDAY, etc.) OR Tax/Accounting industry/domain knowledge (Direct Tax, Indirect Tax, Global Trade Management, etc.)

• Technical experience with IT Platforms such as Microsoft SQL, Oracle DB/Weblogic, IBM DB/Websphere, Redhat, Tomcat  Proficiency in Microsoft

What’s in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• COVID-19 Response: Currently, as part of our COVID-19 a majority of our employees are working remotely and following local COVID-19 bylaws and guidelines, with the majority of our offices planning to embrace a hybrid work environment consisting of in-office and remote work in 2022.

• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more

• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: company-wide Mental Health Day Off; Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing

• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking

• Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact

• Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency.  Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Location:

• Reforma, CDMX

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on thomsonreuters.com.