Lead Site Reliability Engineer

We are looking for a Lead Site Reliability Engineer to join the HighQ Global Site Reliability team. We provide innovative social software to some of the world's leading law firms, investment banks and corporations. We're leaders in legal digital transformation across the globe. As a Lead SRE Engineer, you will be part of the core Platform Operations function responsible for the day-to-day security, delivery and availability of our HighQ platform.

About the Role

In this opportunity, you will: 

• Be a Team Leader: Coach and mentor current and future leaders within the team, identify individual training needs proactively, conduct performance reviews and maintain a healthy team culture.

• Be a Project Leader: Train/coach team members in project delivery. Strategically plan, design and implement monitoring to deliver value to customers, managing multiple projects simultaneously.

• Be a Technical Leader: Implement best practices as a knowledge expert in SRE methodology.

• Be an efficient Stakeholder Manager: Collaborate and engage with external and internal stakeholders such as business teams, product owners, project management, and support teams to define priority issues and refine processes. Act as point of contact in resolving stakeholder issues.

• Be a Decision Maker: Make quick and effective data-driven decisions with good problem-solving and analytical skills.

• Focus on Continuous improvement and technical standards – Drive improvements in productivity, monitoring, tooling and set industry best practices.

• Participating in the team shift / on-call rotation, supporting our maintenance, scheduled work, support and release/deployment requirements.

About You

You're a fit for the role if you: 

• Have an overall professional experience of 8+ years, with 4+ in Site Reliability Engineering.

• Have experience working with three-tier web applications, running in public and/or private cloud.

• Have experience using Apache Tomcat, scaling database technologies like MS SQL

• Have experience with Cloud monitoring tools like Datadog

• Have expertise in driving technology strategy and execution while establishing strategic partnerships and delivering against product requirements

• Are an effective communicator with relevant experience leading and influencing others, demonstrating an ability to partner effectively with internal and external partners

• Possess strong knowledge of current technologies, with proficiency in the areas of automation, DevOps, cloud-native architecture, and system monitoring

What’s in it For You

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Hybrid Work Model: Currently, as part of our COVID-19 response, our employees are working remotely and following local COVID-19 bylaws and guidelines with the majority of our offices planning to remain remote throughout 2021. Upon return, we will embrace a hybrid work environment consisting of in-office and remote work.

• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

• Wellbeing: Comprehensive benefit plans; company-wide Mental Health Day Off; Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.

• Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.

Job Description

We are currently seeking a highly motivated cloud software engineer to build and deploy the next generation of modern cloud native software applications and services for Thomson Reuters.

We are looking for an individual who will take ownership of the software throughout the entire development process. They will be working with several development teams building, enhancing, and expanding our Legal Financial &

Practice Management product suite. These products are mostly written in .NET and .NET Core with web-based front ends and hosted in Azure Cloud.

The ideal candidate possesses strong analytic problem-solving skills as well as excellent written and oral communication skills. They must be self-motivated and deliver on commitments within the established timelines.

About the Role

In this opportunity as Lead Software Engineer you will:

• Interpret software requirements to design and implement software as defined by product management and agile team.
• Gain a complete understanding of the development framework and guidelines and apply to daily software development.
• Translate software design into measurable task and time estimates. Track time against those tasks on a weekly basis.
• Seek innovative solutions to problems and make recommendations for implementations.
• Establish and maintain good working relationships with developers in various office locations.
• Identify areas of improvement, deliver full-cycle implementations.
• Work closely with the team to ensure that all product development is produced according to product requirements.
• Able to learn and apply new technologies and achieve continuous self-improvement.
• Provide technical mentorship, coaching, and training to more junior engineers.

About You

You’re a fit for the role of Lead Software Engineer if your background includes:

• 10+ years’ experience software development for complex business applications
• Expert knowledge of C# including .NET Core
• Cloud development experience with Azure with hands on experience on Azure Durable Functions, App Services, Event Hubs, API Management, AAD, Key Vault, Blob Storage, Azure Kubernetes Service, Container Instances and Service Fabric.
• Experience with Git and TFS / Azure DevOps or GitHub
• Experience in CI/CD pipeline including YAML Pipelines
• Experience with SQL, Azure SQL and Cosmos DB
• Experience in Powershell and Pester
• Experience in software integration
• Experience in building and consuming REST APIs, including ODATA
• Experience in software automation and test-driven development
• Eagerness to obtain domain knowledge in order to effectively leverage technical qualifications.
• Strong oral and written communication skills as well as strong interpersonal skills.

What’s in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your

personal and professional growth through:

• COVID-19 Response: Currently, as part of our COVID-19 a majority of our employees are working remotely and following local COVID-19 bylaws and guidelines, with the majority of our offices planning to embrace a hybrid work environment consisting of in-office and remote work in 2022.
• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more
• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: work form anywhere (in country); caregiver paid time off, bereavement leave; company-wide Mental Health Day Off; Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing
• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking
• Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact
• Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency.  Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

#LI-JF1

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on thomsonreuters.com.