Lead Site Reliability Engineer

Lead Site Reliability Engineer

Job Description

We are looking for a Lead SRE Engineer to join our Global Site Reliability team. We provide innovative social software to some of the world's leading law firms, investment banks and corporations.   We’re leaders in legal digital transformation around the world. 

https://legal.thomsonreuters.com/en/products/highq 

As a Lead SRE Engineer you will be part of the core Platform Operations function that is responsible for the day to day security, delivery and availability of our HighQ platform. 

You will also be expected to participate in the team shift / on-call rota which supports our maintenance, scheduled work, support and release/deployment requirements. 

About the Role 

In this opportunity, you will:  

• Be a People Leader: Build and manage an SRE Team with varied skills and experience level. Coach and mentor current and future leaders within the team, be responsible to proactively identify individual training needs, conduct performance reviews and maintain a healthy team culture

• Be a Project Leader: Train/coach team members in project delivery. Strategically plan, design and implement monitoring to deliver value to customers, managing multiple projects simultaneously. 

• Be a Technical Leader: Implement best practices as knowledge expert in SRE methodology. 

• B****e an efficient Stakeholder Manager: Collaborate and engage with external and internal stakeholders such as business teams, product owners, project management and support team in defining priority issues and refining processes. Act as point of contact in resolving stakeholder issues. 

• B****e a Decision Maker: Make quick and effective date driven decisions, with good problem solving and analytical skills. 

• Focus on Continuous improvement and technical standards – Drive improvements in productivity, monitoring, tooling and set industry best practices.  

About You 

You’re a fit for the role of Team Lead, if you:  

• Have experience working with three-tier web applications, running in public and/or private cloud.

• Have experience using Apache Tomcat, scaling database technologies like MS SQL.

• Have experience with DataDog Cloud Monitoring tool.

• Project and Release Management experience.

• Have expertise in driving technology strategy and execution, while establishing strategic partnerships and delivering against product requirements.

• Are an effective communicator with relevant experience leading and influencing others, demonstrating an ability to partner effectively with internal and external partners. 

• Possess strong knowledge of current technologies, with proficiency in the areas of automation, DevOps, cloud native architecture, and system monitoring.

What’s in it For You

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Hybrid Work Model: Currently, as part of our COVID-19 response, our employees are working remotely and following local COVID-19 bylaws and guidelines with the majority of our offices planning to remain remote throughout 2021. Upon return, we will embrace a hybrid work environment consisting of in-office and remote work.

• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

• Wellbeing: Comprehensive benefit plans; company-wide Mental Health Day Off; Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.

• Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.

#LI-BP1

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on thomsonreuters.com.