Senior Implementation Consultant

An Implementation consultant is responsible for successfully implementing the software package and solutions for clients across geographies. This position is ideally suitable for a candidate with sound knowledge of Global Trade Management (GTM) that includes one or more of the following – Product Classification, Import/ Export Compliance, Supply Chain Compliance, Free Trade Agreement, Export Control and Denied/Restricted Party screening.

About the Role

These will be the main duties of the role:

• Able to work as a team member or a team lead, have regular interaction with customers, and maintain good working relationships with the customer. Able to work on multiple project deliverables in line with customer objectives and milestones
• Able to work across multiple team(s) within Thomson Reuters (development, support, presales, propositions, sales) in a collaborative setup and bring out the best to deliver projects on time
• Able to quickly gain working knowledge of products/solutions of Global Trade and implement the solution(s) as an implementation consultant. Good knowhow of implementation lifecycle and/or SDLC lifecycle is a must. Should have performed hands-on implementation for a minimum of 1 lifecycle IT project
• Train the client on product features and on how to use it meaningfully. Deliver outstanding customer service conveying commitment to ensuring timely and quality solutions to customer requirements.
• Travel to client location for implementation(s) and/or sales demo activities as required

About You

You'll be a good fit if you have:

• A bachelor’s degree from a reputed university
• Relevant experience of 1 to 8 years of Global Trade knowledge
• Competent with all Microsoft Office applications
• Technical knowhow of SQL is preferred. Coding experience is welcome, but not mandatory
• Working knowledge of large IT systems such as SAP, Oracle welcome
• Hands on problem solver, excellent communication, analytical and presentation skills. Possess a positive learning attitude
• Good at English
• Japanese speaking is preferred

What’s in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• COVID-19 Response: Currently the majority of our employees are working within a hybrid environment consisting of in-office and remote work, and following local COVID-19 bylaws and guidelines.
• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more
• Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: work form anywhere (in country); caregiver paid time off, bereavement leave; company-wide Mental Health Day Off;
• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company;
• Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact
• Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency.  Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

#LI-TG1

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on thomsonreuters.com.