Sr. DevOps Engineer

Do you have a passion for DevOps culture and Site reliability engineering? That is, building and operating scalable, reliable, performing and secured services that underpin all Thomson Reuters’ products? Then we want you on our team! As we expand our Operations, we are currently seeking an experienced Senior DevOps engineer to join our Shared Capabilities Reliability and Operation team. Specifically, we are searching for someone who brings fresh ideas, highly skilled in latest Cloud technologies, demonstrates a unique and informed viewpoint, and enjoys collaborating with a cross-functional team in multiple locations

About the role:

In the role you will:

• Deliver:

• Promote site reliability engineering and DevOps best practices. Ensure that non-functional requirements are fed into the backlog to cover requirements for: high availability, scalability, secured, performance, self-healing and observability

• Implement non functional requirements to ensure system availability, scalability, performance, monitoring, alerting and efficient incident troubleshooting

• Automate IaC and CICD and promote best practices for our CI/CD processes

• Build and maintain monitoring for all aspects of infrastructure, micro-services and the platform and implement Alerting mechanism using cloud native solutions

• Provide primary operational support and engineering for multiple large, distributed platforms

• Act as the go to person for any production issue, troubleshoot and escalate as needed and monitor until successful resolution. Communicate status with the team and stakeholders.

• On-call Rotation:

• Participate in on-call/shift rotations (L2). When on-call, you are expected to drive the troubleshooting and mitigation activities while working on incident

• Be innovative and curious:

• Maintain end-to-end security ensuring that we meet best practices standards

• Keep up-to-date with emerging cloud technology trends, especially around DevOps, Service Reliability and Security.

• Adopt pan-TR operation principles to ensure consistency and efficiency

• Documenting “tribal” knowledge. Constant upkeep of documentation and runbooks can ensure that teams get the information they need right when they need it

• Conducting post-incident review

• Be collaborative:

• Extreme collaboration within our teams – Canada, US and India

About you:

You're a fit for the role if you have:

• Bachelor's degree in Computer Science or related field preferred - a must

• Minimum of 3 years experience as DevOps engineer and/or Site Reliability engineering with hands on experience in cloud technologies

• Highly skilled in Unix/Linux and knowledge (exposure to RHEL)

• Proven experience in building and operating cloud native infrastructure, applications and services on AWS, GCP or Azur

• Must have experience in automation for CI/CD (either Git /Jenkins / CloudFormation / TerraForm, …)

• Experience or knowledge of Container technology such as Docker, Kubernetes and Istio service mesh

• Experience or knowledge of Distributed logging: ELK, DataDog, SumoLogic, CloudWatch

• Experience or knowledge of AWS services, such as Cloud Front, Threat detection and other security controls

• Team player with a can do attitude

• Thrives working collaboratively and transparently - a prerequisite for platform engineers

What’s in it For You?

You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:

• Hybrid Work Model: hybrid work environment consisting of in-office and remote work.

• Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.

• Wellbeing: Comprehensive benefit plans; company-wide Mental Health Day Off; Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.

• Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.

• Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.

#LI-JS1

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on thomsonreuters.com.