Automation Manager – Employee Technology Services

Roles and Responsibilities Partner with enterprise process owners, enterprise delivery leads, business stakeholders, and enabling functions to drive continuous improvement through automation. Lead collaborative discussions between leadership and key stakeholders to determine automation capabilities, opportunities, and define solutions. Consult on design and implementation of automated solutions for use in diverse environments Create detailed road maps to guide automation projects from conception to final implementation With partners, develop high level cost evaluation and return on investment (ROI) estimates. Define and monitor key performance indicators for automation and partner with Performance Metrics contact to regularly publish performance reports for executive, business leadership, and customer audiences. Support existing automation technology with component and process upgrades Provide consultation, technical support and training to other automation resources. Assist in the development of internal training programs, activities, and initiatives to build a “citizen developer” network for Power Platforms Provide oversight and direction for Citizen Developer network to implement, maintain, and manage Power Platforms (and eventually other automation technology) Manage partnerships with external technology platform providers and the broader user community. Experience and Skills Experience with the design and implementation of automated systems, especially as related to workplace technologies and corporate systems Strong ability with software testing and validation Ability to navigate politically sensitive topics and maintain constructive relationships with a diverse group of stakeholders Strong verbal and written communication and presentation skills Experience with Power Platforms and UI Path preferred Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing. We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. Accessibility As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. Protect yourself from fraudulent job postings click here to know more. More information about Thomson Reuters can be found on https://thomsonreuters.com. Thomson Reuters provides professionals with the intelligence, technology and human expertise they need to find trusted answers. We enable professionals in the legal, tax and accounting, and media markets to make the decisions that matter most, all powered by the world's most trusted news organization.