Lead Sales Operations Specialist

Summary of the role: This position will be responsible for the daily operational reporting and analytics that support the sales organizations. This role will also support all sales and client management systems, tools, reports and dashboards. Key Skills for the role: Excellent problem-solving and analytical skills with the ability to apply knowledge and creativity to resolve standard and complex sales and client management issues, improving sales enablement offerings Strong communication skills (written, oral, presentation) Ability to listen effectively and obtain necessary information in order to do business successfully within and across the business Strong organizational skills Ability to work in a team environment as well as independently with minimum supervision across time zones Advanced Excel skills including VLOOKUP, Pivot Tables, and advanced formulas including troubleshooting to ensure reported data is accurate. Job description: Supports overall data quality processes, standards and management including, but not limited to, the annual segmentation and renewal review programs Monitors data and provides analysis to illustrate sales trends, identify weaknesses in current sales execution and support future sales strategy Collects and submits data for weekly finalized operational (commissionable) forecast Supports forecasting tools (e.g., Collaborative Forecasting and Einstein Analytics etc.) and Tableau dashboards (e.g., Performance Health; Territory Opportunity; Account Health etc.) Compiles sales and renewal opportunity data and information for pipeline management Develops, maintains, and updates full inventory of salesforce.com and any additional reports and dashboards Delivers on the highest value sales-related strategic priorities for the business Supports organizational changes that impact sales processes, workflows, sales reporting, sales systems Assists with all sales enablement tools and systems administration including user access, sales metrics selection, data analysis and process management, dashboard preparation, data validation, user acceptance testing and requirements gathering Experience and Qualification: Any Graduate. 5 to 8 years of relevant experience. Proven understanding of information dependencies and data flow between enabling processes and systems Proficient in Microsoft Suite of products. Advanced Excel skills a plus Proven ability to build and maintain relationships with and influence at all levels within the organization Extensive experience with CRM systems and technology, including, but not limited to, salesforce.com Demonstrated knowledge and understanding of general sales business workflows Other information Shift timings - 12 - 9 PM. Hybrid work model. Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing. We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. Accessibility As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. Protect yourself from fraudulent job postings click here to know more. More information about Thomson Reuters can be found on https://thomsonreuters.com. Thomson Reuters provides professionals with the intelligence, technology and human expertise they need to find trusted answers. 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