Lead Site Reliability Engineer, Technology Service Management We are looking for a Lead Site Reliability Engineer to join the HighQ Global Site Reliability team. We provide innovative social software to some of the world's leading law firms, investment banks and corporations. We're leaders in legal digital transformation across the globe. As a Lead SRE Engineer, you will be part of the core Platform Operations function responsible for the day-to-day security, delivery and availability of our HighQ platform. About the Role In this opportunity as Lead Site Reliability Engineer , you will: Be a Team Leader: Coach and mentor current and future leaders within the team, identify individual training needs proactively, conduct performance reviews and maintain a healthy team culture. Be a Project Leader: Train/coach team members in project delivery. Strategically plan, design and implement monitoring to deliver value to customers, managing multiple projects simultaneously. Be a Technical Leader: Implement best practices as a knowledge expert in SRE methodology. Be an efficient Stakeholder Manager: Collaborate and engage with external and internal stakeholders such as business teams, product owners, project management, and support teams to define priority issues and refine processes. Act as point of contact in resolving stakeholder issues. Be a Decision Maker: Make quick and effective data-driven decisions with good problem-solving and analytical skills. Focus on Continuous improvement and technical standards – Drive improvements in productivity, monitoring, tooling and set industry best practices. Participating in the team shift / on-call rotation, supporting our maintenance, scheduled work, support and release/deployment requirements. About You You're a fit for the role of Lead Site Reliability Engineer if you: Have an overall professional experience of 6+ years, with 2+ years in Site Reliability Engineering Role. Have experience working with three-tier web applications, running in public and/or private cloud. Have experience using Apache Tomcat, scaling database technologies like MS SQL Have experience with Azure. Have experience with Cloud monitoring tools like Datadog Have experience of driving technology strategy and execution while establishing strategic partnerships and delivering against product requirements Possess strong knowledge of current technologies, with proficiency in the areas of automation, DevOps, cloud-native architecture, and system monitoring What’s in it For You? You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through: Hybrid Work Model: We’ve adopted a flexible hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected. Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more. Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing. Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking. Social Impact: Eight employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact. Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. #LI-SS2 Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing. We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. Accessibility As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. Protect yourself from fraudulent job postings click here to know more. More information about Thomson Reuters can be found on https://thomsonreuters.com. Thomson Reuters provides professionals with the intelligence, technology and human expertise they need to find trusted answers. We enable professionals in the legal, tax and accounting, and media markets to make the decisions that matter most, all powered by the world's most trusted news organization.
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Thomson Reuters is a leading provider of business information services. Our products include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news service – Reuters.
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