Lead Systems Engineer

Job Description – Lead Systems Engineer, Wintel We are looking to add an energetic and self-motivated Lead Systems Engineer, Wintel to our high performing team of Systems Engineers providing operational support for all Thomson Reuters Professional Windows and Virtualization Environments. This role will serve as lead in architecting and implementing technological solutions within windows and virtualization environment. This individual must exhibit strong technical, communication, collaboration, as well as time and project management skills that will help in designing the VMware vSphere infrastructure and virtualization direction for the team. Mandatory Skills and experience 7+ years of relevant IT experience that includes technical and leadership exposure Experience leading recovery from major incidents Minimum 3 years of experience as Senior or Tech lead in an IT organization with large-scale data center operations. Remote management of Windows systems located in various datacenters across the world Windows server OS knowledge: Windows 2019, Windows 2016, Windows 2012. Working knowledge involving volumes from SAN and NAS and clear understanding of CIFS. Understanding of iSCSI and Fiber Channel Experience with snapshot technologies such as NetApp Snapshots and SnapDrive Hands on experience in resolving system performance issues, root cause analysis and complex problems. Level 3 – Windows systems administration Experience communicating effectively at all levels both verbally and in writing Evaluating/analyzing impact and risk of planned changes to DC infrastructure Logical and methodical approach to problem solving. Few years of direct customer service experience would be a plus. Windows Failover cluster support experience Good at time management. Experience in an ITIL process environment Exhibit strong organizational, analytical, multi-tasking, and prioritization skills. Scripting experience in PowerShell will be an added advantage. Serve as an escalation point for operational technical issues at the team level. Lead major technical initiatives across the workgroup. Participate in root cause analysis for incidents as appropriate. Utilize change and incident management systems to achieve highly available enterprise systems. Familiar with Storage, Network and Database technologies. Willing to work in 24x7 support. Education and Experience Computer Science/Electronics or any equivalent 7 - 10 years of relevant IT experience Desired Certifications: MCP/ MCSE / MCSA/MCITP/ ITIL foundation. Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing. We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. Accessibility As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. Protect yourself from fraudulent job postings click here to know more. More information about Thomson Reuters can be found on https://thomsonreuters.com. Thomson Reuters provides professionals with the intelligence, technology and human expertise they need to find trusted answers. We enable professionals in the legal, tax and accounting, and media markets to make the decisions that matter most, all powered by the world's most trusted news organization.